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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.8
231 Reviews

231 Reviews of Rocky Mountain Auto Brokers - Service Center

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October 20, 2022

Everything was done well and your waiting room was very comfortable. Your Assistant Service Manager was very professional More

by racapease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Teller, Brianna Martinez
Oct 21, 2022 -

Rocky Mountain Auto Brokers responded

Thanks for sharing about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Steve Zornacki Service Director (719) 651-2780

October 19, 2022

I got a detailing done. It was very well done and they washed the outside too. I don't remember that being part of my package. However, mine took all day to do. It was on ok More

by JRowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Oct 19, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear that you didn't have the best experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your full name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Zornacki Service Director (719) 651-2780

October 14, 2022

highly recommend Rocky Mountain auto service to anyone that is in need of service for their vehicles!!!!!!!!!!! They are extremely trust worthy they are extremely proficient in service of any type of vehi More

by Jrat640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce teller, Stephen Zornacki, Brianna Martinez, Darwin Mcintyre
Oct 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Zornacki Service Director (719) 651-2780

October 14, 2022

Steve rescued my Veloster from a dealership across the city who were doing nothing to solve my clutch problem. He was very communicative and responsive to my messages. More

by Dazsworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki, Brianna Martinez, Darwin Mcintyre
Oct 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocky Mountain Auto Brokers. Steve Zornacki Service Director (719) 651-2780

October 14, 2022

They did a good job getting me in the only thing is the new key I got doesn’t work so will have to go back More

by BRENDAFIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Oct 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us, Brenda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Zornacki Service Director (719) 651-2780

October 12, 2022

I appreciate them taking the time to talk and answer my questions. Steve was very responsive and helpful.. More

by bruce42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Oct 12, 2022 -

Rocky Mountain Auto Brokers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocky Mountain Auto Brokers. Steve Zornacki Service Director (719) 651-2780

October 06, 2022

Prompt routine serivce…facility very clean. Staff knowledgeable and friendly!!! I will definitely return. Steve was excellent More

by lou.heindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Oct 07, 2022 -

Rocky Mountain Auto Brokers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rocky Mountain Auto Brokers, Lou, we look forward to having you as a valued customer for many years to come! Steve Zornacki Service Director (719) 651-2780

October 06, 2022

Really no better or worse than any other places I've been too. I was surprised at how much a transmission oil change/flush is. Got that performed, an oil change, and two windows tinted. All is good. More

by alm1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Oct 06, 2022 -

Rocky Mountain Auto Brokers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Zornacki Service Director (719) 651-2780

September 24, 2022

Ramsey is The best and kindest sales man! Thank you for your patience and service! Will recommend to friends More

by nadya jonas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramsey Abed
Sep 24, 2022 -

Rocky Mountain Auto Brokers responded

We are very happy to hear that Ramsey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Zornacki Service Director (719) 651-2780

September 11, 2022

Appointment made 1 week advance. Car was not started until 2 days after appointment, unacceptable! More

by rahowlett56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Abed
Sep 15, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sylvester Hagan General Sales Manager (719) 477-9009

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