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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.8
241 Reviews

241 Reviews of Rocky Mountain Auto Brokers - Service Center

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October 04, 2023

Service Manager Steve Z. is absolutely fabulous! Steve walk me through the warranty process on my 2012 Jeep Wrangler. Being an older vehicle something was sure to break. It h More

by motleycru8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 03, 2023

Very personable staff, me and my family get treated 1st rate every time! Thanks Rocky Mountain More

by Kailstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki, Lex Arencibia
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 03, 2023

There were multiple issues with this service. It took much longer than it should have. Problems occurred because incorrect warranty information was recorded and part was not expeditiously order More

by BIGBAD45
Service Time
Recommend Dealer
No
Employees Worked With
Stephen Zornacki
Oct 05, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 03, 2023

Rocky Mountain Auto Brokers has been beyond amazing. They help me no matter the situation. They have helped me from buying my car to getting it fixed when everyone else was rude about it. No matter what More

by Shaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 02, 2023

Steve is great. Followed him from Import Auto. Took a while to find him but I did. Entire family goes to him. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service Dept
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

September 29, 2023

I bought a car about a month about since didn’t use it my car still at the shop nobody wants to communicate with me More

by lenayade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Aderholt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Jessica Rodriguez, Bailey Kuiper, Jovani Mercado
Oct 05, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

September 28, 2023

Quick and easy. I knew the customer service was great because I purchased my car there, but service all around is amazing. More

by BarrattRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
Sep 29, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

September 28, 2023

Steve Zornacki has been my auto guy for over 15 years and is always professional and helpful. He has a fantastic crew that works very hard, is informative and efficient. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Sep 29, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

September 27, 2023

Very good service, good customer service and great environment, and the salesman is very precional. More

by MILLIE04171955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez, Jessica Rodriguez, Lex Arencibia
Sep 29, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

September 27, 2023

Daniel was good at getting me a good deal on my car. Just took a while to get the things I asked for completed. More

by Abrya.r.ford
Recommend Dealer
Yes
Employees Worked With
Daniel
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