Rocky Mountain Auto Brokers - Service Center
Colorado Springs, CO
241 Reviews of Rocky Mountain Auto Brokers - Service Center
The receptionist was rude and your prices are ridiculous. $541 for a battery. Why would you do an electronic check if all I needed was a battery? Also, no one bothered to tell me that after my car was towed $541 for a battery. Why would you do an electronic check if all I needed was a battery? Also, no one bothered to tell me that after my car was towed in I wouldn't hear from rocky mt. Till the next day. Would have been nice to know. That information would have prevented me from calling you 4 times to see what was wrong with my car and when it would be ready . More
I don't normally write reviews but I felt like I needed to on my experience with Rocky Mountain Auto Brokers. My entire experience was great and that is all due to Michael. From my initial phone call to th to on my experience with Rocky Mountain Auto Brokers. My entire experience was great and that is all due to Michael. From my initial phone call to the day of service for my vehicle, he handled it. Anytime I called to ask questions regarding my service he answered the phone when I came in to bring my car he was at the desk any questions I had he got them for me. He cares so much about the customers and their experiences. He's so polite and knowledgeable about cars which was helpful because I'm not. All I can say is if you give Rocky Mountain Auto Brokers a chance for service always ask for Mike he will make sure that your experience is top-notch!! Thank you Michael! More
I have had nothing but problems with my truck purchased from them only 6 months ago/$16,000. This shop has failed every time to correctly remedy and/or do the appropriate repairs. Within several days the s from them only 6 months ago/$16,000. This shop has failed every time to correctly remedy and/or do the appropriate repairs. Within several days the same problem exists and new ones appear. I haven had my truck I. Their shop at least 20 times. Thank god I bought an extended warranty which has already paid for itself. I have learned this is how they make their money but the inconvenience and lack of a satisfactory resolution is unsettling at best. This warranty purchased was so overpriced and especially in light that it is about to expired and documentation still has to been provided to me. I aim to prevail in every legal manner I can in the near future. Beware this was intentional fraud More
They worked on two of my cars and Julian and Casey were awesome !! Got the chance to work with Derek and Mike and they are awesome as well !!! awesome !! Got the chance to work with Derek and Mike and they are awesome as well !!! More
Great service and great salesman, made it easy to get in and get out. Buying a car here was a breeze. and get out. Buying a car here was a breeze. More
Most of my issues with financing, said they could get me a select rate and then was unable to do so. Then wanted to set up smart pay, I agreed and let them know I was salary and only get paid twice a month. a select rate and then was unable to do so. Then wanted to set up smart pay, I agreed and let them know I was salary and only get paid twice a month. Informed him a couple times yet he still set me up biweekly pulls instead of twice a month so I had to call smart pay myself to fix it More
I don't normally write reviews but I felt like I needed to on my experience with Rocky Mountain Auto Brokers. My entire experience was great and that is all due to Michael. From my initial phone call to th to on my experience with Rocky Mountain Auto Brokers. My entire experience was great and that is all due to Michael. From my initial phone call to the day of service for my vehicle, he handled it. Anytime I called to ask questions regarding my service he answered the phone when I came in to bring my car he was at the desk any questions I had he got them for me. He cares so much about the customers and their experiences. He's so polite and knowledgeable about cars which was helpful because I'm not. All I can say is if you give Rocky Mountain Auto Brokers a chance for service always ask for Mike he will make sure that your experience is top-notch!! Thank you Michael! More
I love the service department as much as the sales department! Mike immediately fixed the interior lighting for me! I couldn’t be happier! Exceptional service! Super friendly! Thank you so much! I lo department! Mike immediately fixed the interior lighting for me! I couldn’t be happier! Exceptional service! Super friendly! Thank you so much! I love my new car! ❤️🥳 More
The service team was good they fixed my rear window as promised and looked at the issue with the motor for my mirrors. They didn't fix it but told me what was wrong. promised and looked at the issue with the motor for my mirrors. They didn't fix it but told me what was wrong. More