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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.8
236 Reviews

236 Reviews of Rocky Mountain Auto Brokers - Service Center

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March 02, 2025

Most of my issues with financing, said they could get me a select rate and then was unable to do so. Then wanted to set up smart pay, I agreed and let them know I was salary and only get paid twice a month. More

by FELLIXSTUFF
Recommend Dealer
No
Employees Worked With
Charles “Sonny” Dyches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

I don't normally write reviews but I felt like I needed to on my experience with Rocky Mountain Auto Brokers. My entire experience was great and that is all due to Michael. From my initial phone call to th More

by Chanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sapanaro
February 23, 2025

I love the service department as much as the sales department! Mike immediately fixed the interior lighting for me! I couldn’t be happier! Exceptional service! Super friendly! Thank you so much! I lo More

by nickirobinson@comcast.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
February 15, 2025

The service team was good they fixed my rear window as promised and looked at the issue with the motor for my mirrors. They didn't fix it but told me what was wrong. More

by VTAILGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramsey Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

I like this dealership. Only thing was I needed a rear windshield wiper but did not get it. Called and left a message I wanted one but have not heard back. More

by bandsevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only person I had contact with was Michael Sapanaro
January 17, 2025

They treated me very well. Easy to schedule and service was done on time and well More

by cwslobodnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Blair
January 16, 2025

Great customer service, great experience, they did a great job with my vehicle and very professional. More

by Hugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

This service center goes above and beyond expectation. They’ve taken very good care of us and we are glad we bought the service agreement when we purchased the car. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Shable
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Oil change didn't put new sticker on windshield. Passenger safety system fault, needs to new seat sensor. Paid for an extended warranty when I bought the car from Rocky Mtn and was told by the sal More

by krehbies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Former finance mgr
November 30, 2024

Taking care of the customer. Did not happen. Whole entire suspension system needing to be replaced in lat than 2 year More

by Maurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Shable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grethel Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Blair
1
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