Rocky Mountain Auto Brokers - Service Center
Colorado Springs, CO
231 Reviews of Rocky Mountain Auto Brokers - Service Center
Great customer service, great experience, they did a great job with my vehicle and very professional. great job with my vehicle and very professional. More
This service center goes above and beyond expectation. They’ve taken very good care of us and we are glad we bought the service agreement when we purchased the car. They’ve taken very good care of us and we are glad we bought the service agreement when we purchased the car. More
Oil change didn't put new sticker on windshield. Passenger safety system fault, needs to new seat sensor. Paid for an extended warranty when I bought the car from Rocky Mtn and was told by the sal Passenger safety system fault, needs to new seat sensor. Paid for an extended warranty when I bought the car from Rocky Mtn and was told by the sales / finance manager it was essentially bumper to bumper coverage for 3 years. This safety issue supposedly isn't covered and cost $1,100 to repair. More
Taking care of the customer. Did not happen. Whole entire suspension system needing to be replaced in lat than 2 year Did not happen. Whole entire suspension system needing to be replaced in lat than 2 year More
Always taking my car to shop. Finally got rid of car and took a loss however a win as I was able to trade car in for 2024 car . Probably all of issues to deal with on this car. It Finally got rid of car and took a loss however a win as I was able to trade car in for 2024 car . Probably all of issues to deal with on this car. It’s a BMW by the way. More
I have been coming here for 3 years and feel like I'm treated as a good friend. They go out of their way to make you feel welcome and really fo help you find the best deals.Mike is amazing in the service treated as a good friend. They go out of their way to make you feel welcome and really fo help you find the best deals.Mike is amazing in the service department. Thank you for your sincerity. More
Thanks Michael, Rachel and Trinity for the great customer service!!! They always take great care of my Kia Optima service!!! They always take great care of my Kia Optima More
Rocky Mountain Auto Brokers has pushy dealers, and terrible customer service in their service center. Services and repairs are not completed in a timely manner, and overall our experience with Rocky M terrible customer service in their service center. Services and repairs are not completed in a timely manner, and overall our experience with Rocky Mountain Auto Brokers has been terrible. I regret purchasing the service portfolio package with them up front, now we're stuck with them for the next 5 years. More
My car had been ready for hours and no one called me. I finally called to check on it 3 hours after drop off for an oil change and they told me this fact. The lady was so rude and just said “i have 3 ph I finally called to check on it 3 hours after drop off for an oil change and they told me this fact. The lady was so rude and just said “i have 3 phone lines ringing at once what do you want from me?”My ride had left for work and I had to pay for an Uber to get me there and it was $45. More