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Rocky Mountain Auto Brokers

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.2
2,339 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,339 reviews

August 21, 2022

It was a good visit and we left with a new (to us) vehicle. Prices and financing weren’t coming out quite like we had hoped, but overall if was a good experience. More

by CN31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
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Aug 21, 2022 -

Rocky Mountain Auto Brokers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocky Mountain Auto Brokers. Sylvester Hagan General Sales Manager (719) 477-9009

August 20, 2022

Chuck was great and so was Scott very easy process and worked with us great More

by msfogel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Chuck and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sylvester Hagan General Sales Manager (719) 477-9009

August 19, 2022

Took a long time to finish the purchase. Dealer did not provide a manual for the car; I'm still waiting. More

by tharipper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neiman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Sylvester Hagan General Sales Manager (719) 477-9009

August 16, 2022

I got the car I wanted but had to sit at the dealership for six and a half hours. They made a lot of promises they could not keep. By the end of the experience I vowed to only buy a car online in the futur More

by DANIELREED199
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalia Pabon
Report | Print
Aug 20, 2022 -

Rocky Mountain Auto Brokers responded

Daniel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sylvester Hagan General Sales Manager (719) 477-9009

August 15, 2022

Had a good overall experience buying my car and having all my questions answered and proper information about my car and payments explained. More

by jerrilynn17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schwebke
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Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sylvester Hagan General Sales Manager (719) 477-9009

August 13, 2022

Good customer service. I enjoyed the shuttle service when I busy with work or cleaning up the house More

by fordfamily_8184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Zornacki Service Director (719) 651-2780

August 12, 2022

Amazing staff and great customer service! Everyone made it a great experience and I am happy with the vehicle More

by Danita Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Stephen Zornacki
Report | Print
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocky Mountain Auto Brokers. Please don't hesitate to reach out if you need anything else. Steve Zornacki Service Director (719) 651-2780

August 06, 2022

Rocky Mountain was extremely accommodating in my requests to repair my vehicle. I’ll continue to visit them for all my repairs. More

by Justin B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Rodriguez, Sylvester Hagan, Jessica Rodriguez, Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 08, 2022 -

Rocky Mountain Auto Brokers responded

Justin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Steve Zornacki Service Director (719) 651-2780

July 31, 2022

Absolutely horrible, they worked on my car 5 times within 90 days of buying my car. Never fixed the problem. Last time it was looked at they left all the coil bolts out and the quoted me $5,500.00 to fix it. More

by JASON BRIGLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 02, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience, Jason, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

July 29, 2022

They knew exactly how to deal with me the gave me more on my trade in value plus I love the cars they have. Thank Natalia you Roc More

by DonCino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia, Natalia Pabon
Report | Print
Aug 01, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Natalia and our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

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