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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.3
2,261 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4929 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,261 reviews

May 14, 2022

Got me the best deal with my bad credit. Worked with the financing department to settle on a monthly payment I can afford. Very friendly but straight forward More

by kellistone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schwebke
May 16, 2022 -

Rocky Mountain Auto Brokers responded

Kelli, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sylvester Hagan General Sales Manager (719) 477-9009

May 14, 2022

Charles was a pleasure to work. He was knowledgeable and made buying a car quick and easy. More

by kruser26.2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Rocky Mountain Auto Brokers responded

Thank you! Charles and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocky Mountain Auto Brokers. Sylvester Hagan General Sales Manager (719) 477-9009

May 13, 2022

Problems solved with no ha hassle Manager very helpful and courteous only problem was it took 2 different days to fix 2 Minor problems all in all good service More

by dcowden0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
May 14, 2022 -

Rocky Mountain Auto Brokers responded

It's great to hear that we were able to help you out. We'll be sure to share your comments with our crew. Thank you again for choosing Rocky Mountain Auto Brokers! Steve Zornacki Service Director (719) 651-2780

May 11, 2022

People are not responsible they're not complying for what that tells you they going to do in the deal More

by juanzarate115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Martinez
May 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sylvester Hagan General Sales Manager (719) 477-9009

May 11, 2022

My experience with Rocky Mountain Auto Brokers was great. I worked wit Lex on the purchase of my new truck and highly recommend working with him to anyone looking to get a new vehicle. I had challenges with More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Rocky Mountain Auto Brokers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Scott, and look forward to your next visit. Sylvester Hagan General Sales Manager (719) 477-9009

May 10, 2022

Amazing customer service! Been to a lot of dealer ships at moter city and none of them treated me like Rocky mountain did. They helped me fine the perfect car that fits my bud More

by eduardoarreguin89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Marin
May 10, 2022 -

Rocky Mountain Auto Brokers responded

Thank you, Eduardo! Here at Rocky Mountain Auto Brokers, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sylvester Hagan General Sales Manager (719) 477-9009

May 09, 2022

Excellent service worked within our price range found us a GREAT vehicle at a GREAT price. Will be coming back. More

by Susan.wolfram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Susan.wolfram responded

Great service

May 08, 2022

Never buying or taking any vehicle there for service. Service manager is a very unprofessional person, took 7 months for him to order some parts for my vehicle and my calling him every week asking for an More

by luis_lagomarsino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Zornacki
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sylvester Hagan General Sales Manager (719) 477-9009

May 05, 2022

I had to wait over 1 5 hours for a scheduled oil change, thats too long when it was scheduled. The work seems great but I did ask for them to put regular oil in instead of synthetic and they still charged f More

by khathaway6773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Martinez
May 06, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Zornacki Service Director (719) 651-2780

May 04, 2022

BUYER BEWARE! !!! Bought a used truck from Rocky Mtn Auto Brokers and the whole time they assured me the truck was in great working condition and their service depa More

by DAVID.LUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, David, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Sylvester Hagan General Sales Manager (719) 477-9009

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