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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.3
2,261 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4929 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,261 reviews

June 02, 2022

Probably the least transparent buying process I’ve had in many years. Total lack of disclosure of how payments are being calculated until getting to the finance office. There are many many better dealers out More

by airliner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles “Sonny” Dyches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schwebke, Marc Ceballos, Raymond Andrews, Nikola Sundic
Jun 06, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

May 28, 2022

Chuck was great to work with! Listened to our our needs and helped us find a great vehicle for our daughter! More

by Kristaann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chuck to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sylvester Hagan General Sales Manager (719) 477-9009

May 28, 2022

Friendly, quick and really good prices. Customer service was amazing. Would definitely recommend them to anyone looking for a vehicle. More

by JKORASICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Marin, Raymond Andrews, Lindsay Lumley
May 31, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocky Mountain Auto Brokers. Sylvester Hagan General Sales Manager (719) 477-9009

May 28, 2022

Alex and Michael went above and beyond to help get me into the truck ive been wanting... Alex was more than fair when it came to my trade in value and he worked diligently to make sure I got the best dea More

by stephenkrueger79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Samlaska, Michael Anthony
May 31, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for choosing Rocky Mountain Auto Brokers, your feedback and rating mean a lot to us. We're glad we were able to help, Stephen, and we hope to see you again! Sylvester Hagan General Sales Manager (719) 477-9009

May 31, 2022 -

stephenkrueger79 responded

Your finance guy however... Assumed i wanted to purchase gap insurance and a service contract and rolled it into the price without asking.. The uneducated car buyer would have just signed the paperwork unknowingly... That guys a snake and its clear he works off commission and has to ethics.

May 28, 2022

found a car i could afford and helped me get my first car! thanks chuck!! More

by randi.mathieson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
May 31, 2022 -

Rocky Mountain Auto Brokers responded

Thanks for sharing your thoughts about your experience with Rocky Mountain Auto Brokers. We appreciate your business, Randi, and hope to see you again soon! Sylvester Hagan General Sales Manager (719) 477-9009

May 25, 2022

Very impressed service was great our guy handled everything super fast and did everything perfect More

by Hheathermarquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Ceballos
May 26, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocky Mountain Auto Brokers! Sylvester Hagan General Sales Manager (719) 477-9009

May 20, 2022

I bought a 2014 Mercedes Benz M350 from your dealership. One week after buying it I got a flat tire. I found out the tire had a patch that didn't hold. I contacted the salesman (Nick) and told him about More

by stevecheatham
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Schwebke, Christopher Marin, Nikola Sundic
May 26, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Steve, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sylvester Hagan General Sales Manager (719) 477-9009

May 26, 2022 -

stevecheatham responded

Steve Cheatham 870-643-0561 stevecheatham@centurylink.net

May 18, 2022

I have never bought a vehicle before where they didn't fill up the gas tank before I left. When I drove off the lot I only had a quarter tank of gas. More

by SMC57582
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Marc Ceballos
May 19, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your feedback. We appreciate your business and hope you enjoy your new vehicle! Sylvester Hagan General Sales Manager (719) 477-9009

May 14, 2022

Nik was very helpful in assisting me with trading in my vehicle and getting me into a new one. He was kind, patient and quick! I would highly recommend Nik! More

by nikkiheiser6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Sundic
May 16, 2022 -

Rocky Mountain Auto Brokers responded

Nikki, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nikola met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Sylvester Hagan General Sales Manager (719) 477-9009

May 14, 2022

Nik was incredible to work with. No pressure and very professional. Made the experience awesome! Rocky and Mike were pleasant too! More

by Tfloyde222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Ceballos, Nikola Sundic, Michael Anthony
May 16, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Nikola and our team here at Rocky Mountain Auto Brokers are glad to have you as a customer. Sylvester Hagan General Sales Manager (719) 477-9009

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