Rocky Mountain Auto Brokers

Decided to buy an Audi I had seen on the lot here that looked to be in great condition, traded in my GR86 for it. In the begining the process was ok, didn't care for our final sales rep we were stuck with looked to be in great condition, traded in my GR86 for it. In the begining the process was ok, didn't care for our final sales rep we were stuck with named Chuck, rude and pushy. After the whole process, signed contract, rates, etc. I get a call a week later saying I wasn't approved for loan and had to come back in to resign a new contract. Finally came back in and delt with Lax for the whole process. They ended up taking away some things that were offered and raised my monthy payment by $10. Lax promised he would take care of the issues I had with the car because I was told it had a 5 star "inspection". Upon my inspection, it had no coolant, very low oil which they said they just serviced, had to bring it back in for them to redo it. Air filter completely dirty and black, cabin air filter dirty, and car was not filled up as promised or detailed properly. Tried to get into contact with Lax for 2 weeks before giving up. They smile in your face just to make a sale and then treat you like crap right after. Will never buy a car here again nor will I be bringing my car back for any kind of service. 5 star inspection my ***. More

Purchased a used car, supposedly went through the 100 point inspection. Struts were blown, major oil leak, sunroof motor was broken. Purchased the car drove it for 2 days, spent 8 weeks in the shop. point inspection. Struts were blown, major oil leak, sunroof motor was broken. Purchased the car drove it for 2 days, spent 8 weeks in the shop. More

Neiman is amazing. Very family oriented peace. His customer service was very satisfying. It was raining heavily outside as he pulled out an umbrella for my family so we Very family oriented peace. His customer service was very satisfying. It was raining heavily outside as he pulled out an umbrella for my family so we wouldn’t get wet, programmed our radio stations and address in the navigation system, helped install our kids car seats, and had the car fully charged by the time we drive away. What more could you ask for. Thank you so much Neiman, we couldn’t have asked for a better experience. It’s the little things that matter More

Great place with great service. We bought our first ev and had alot of questions. Neiman answered every question with detail and made sure to give us a walkthrough of every feature We bought our first ev and had alot of questions. Neiman answered every question with detail and made sure to give us a walkthrough of every feature and inch of the car. He was nice enough to have it charged up, sync our phones, program or radio stations and even helped install our kids car seats before our travels back home in Denver. Not much more you can ask for. That’s next level customer service More

We undoubtedly had a very pleasurable experience with them! Ask for Neiman and Fred as they both did a wonderful job for us. Thank you both so much for your help them! Ask for Neiman and Fred as they both did a wonderful job for us. Thank you both so much for your help More

Communication was and still is terrible - still haven’t received any documentation on my purchase and it’s been over a week received any documentation on my purchase and it’s been over a week More

Service at Rocky Mountain Auto Brokers was good and professional. Staff went above and beyond to help me get a great car. professional. Staff went above and beyond to help me get a great car. More

They worked really well with us and helped us found a good deal. They were very respectful and was easy to work with when buying the car as well! Highly recommend? good deal. They were very respectful and was easy to work with when buying the car as well! Highly recommend? More

Excellent service! And was very helpful and also made sure i got exactly what i wanted. Roy is the best 10/10 And was very helpful and also made sure i got exactly what i wanted. Roy is the best 10/10 More

My friend purchased a car over two weeks ago and it is still being worked on in the Service Department. Lack of communication between all departments to get the car completed in a timely manner and poor c still being worked on in the Service Department. Lack of communication between all departments to get the car completed in a timely manner and poor communication with the customer on the progress of the car. For a family owned business, this is very poor customer service. More