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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.3
2,215 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,215 reviews

August 15, 2022

Had a good overall experience buying my car and having all my questions answered and proper information about my car and payments explained. More

by jerrilynn17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schwebke, Charles “Sonny” Dyches
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sylvester Hagan General Sales Manager (719) 477-9009

August 13, 2022

Good customer service. I enjoyed the shuttle service when I busy with work or cleaning up the house More

by fordfamily_8184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Zornacki Service Director (719) 651-2780

August 12, 2022

Amazing staff and great customer service! Everyone made it a great experience and I am happy with the vehicle More

by Danita Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Zornacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocky Mountain Auto Brokers. Please don't hesitate to reach out if you need anything else. Steve Zornacki Service Director (719) 651-2780

August 06, 2022

Rocky Mountain was extremely accommodating in my requests to repair my vehicle. I’ll continue to visit them for all my repairs. More

by Justin B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Jessica Rodriguez, Brianna Martinez, Darwin Mcintyre
Aug 08, 2022 -

Rocky Mountain Auto Brokers responded

Justin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Steve Zornacki Service Director (719) 651-2780

July 31, 2022

Absolutely horrible, they worked on my car 5 times within 90 days of buying my car. Never fixed the problem. Last time it was looked at they left all the coil bolts out and the quoted me $5,500.00 to fix it. More

by JASON BRIGLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Aug 02, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience, Jason, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

July 29, 2022

They knew exactly how to deal with me the gave me more on my trade in value plus I love the cars they have. Thank Natalia you Roc More

by DonCino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia Pabon
Aug 01, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Natalia and our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

July 21, 2022

We really appreciate the friendly staff, the spacious and clean waiting area and location of this dealership! More

by kamauritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, sales ??????????, Brianna Martinez
Jul 22, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon! Steve Zornacki Service Director (719) 651-2780

July 16, 2022

The finance person tricked us into thinking that the insurance we purchased was only $999 when in reality it was $3900!!!!!! He was extremely deceiving and we will not be returning back to this dealersh More

by foureveandalways
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Schwebke, Marc Ceballos, Charles “Sonny” Dyches
Jul 19, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sylvester Hagan General Sales Manager (719) 477-9009

July 16, 2022

I worked with Alex today and he was great! He listened to what I wanted and helped find the perfect car for me! He was also very fun to work with!! Highly recommend this dealership! More

by mwhittaker09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Kuiper, Alexander Samlaska
Jul 18, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

July 14, 2022

Natalia was amazing from start to finish! She was great every step of the way and didn’t care how many cars I wanted to test drive. She wanted me to be happy before committing to a car. I am More

by cinny98503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Kuiper, Natalia Pabon
Jul 15, 2022 -

Rocky Mountain Auto Brokers responded

Thanks for your feedback on your recent visit to Rocky Mountain Auto Brokers. It is great to hear that Natalia was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Sylvester Hagan General Sales Manager (719) 477-9009

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