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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.3
2,215 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,215 reviews

August 26, 2022

I NEEDED TO SELL MY CAR SO I CAME TO ROCKY MOUNTAIN AUTO BROKERS. RAMSEY HELPED ME WITH MY PAPER WORK. THE PROCESS WAS QUICK AND EASY. THE SHOWROOM WAS CLEAN AND THEY OFFERED US DRINKS. More

by DONI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Abed
Aug 29, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

August 26, 2022

Alexander was very helpful in showing me a wide selection that fit in my budget. More

by Nathangaines1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schwebke, Alexander Samlaska
Aug 29, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sylvester Hagan General Sales Manager (719) 477-9009

August 23, 2022

I brought some concerns to Sales Manager Sylvester Hagan, and he took the time to listen to me and address my concerns. He helped restore my confidence that Rocky Mountain Auto Brokers cares about their cust More

by nataliesosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvester Hagan
Aug 26, 2022 -

Rocky Mountain Auto Brokers responded

Natalie, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

August 23, 2022

She was great at her job and very informative. Working with her made the buying process much easier and enjoyable. More

by Dakotaeldridge775
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Pabon
Aug 25, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for sharing your thoughts about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Sylvester Hagan General Sales Manager (719) 477-9009

August 22, 2022

This dealership was honestly a pleasure to work with. Laid back atmosphere and personable folks. Alexander made the process easy for a guy like me with high anxiety. More

by jroy0351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schwebke, Alexander Samlaska
Aug 22, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your wonderful review! We are thrilled that Alexander had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocky Mountain Auto Brokers! Sylvester Hagan General Sales Manager (719) 477-9009

August 21, 2022

Great car buying experience. Our dealer was friendly, highly knowledgeable, and made the experience as painless as possible. We went in with an idea of what type of vehicle we wa More

by Xorhajhim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hansen
Aug 21, 2022 -

Rocky Mountain Auto Brokers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Sylvester Hagan General Sales Manager (719) 477-9009

August 21, 2022

It was a good visit and we left with a new (to us) vehicle. Prices and financing weren’t coming out quite like we had hoped, but overall if was a good experience. More

by CN31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
Aug 21, 2022 -

Rocky Mountain Auto Brokers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocky Mountain Auto Brokers. Sylvester Hagan General Sales Manager (719) 477-9009

August 20, 2022

Chuck was great and so was Scott very easy process and worked with us great More

by msfogel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
Aug 21, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Chuck and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sylvester Hagan General Sales Manager (719) 477-9009

August 19, 2022

Took a long time to finish the purchase. Dealer did not provide a manual for the car; I'm still waiting. More

by tharipper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neiman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Sylvester Hagan General Sales Manager (719) 477-9009

August 16, 2022

I got the car I wanted but had to sit at the dealership for six and a half hours. They made a lot of promises they could not keep. By the end of the experience I vowed to only buy a car online in the futur More

by DANIELREED199
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalia Pabon
Aug 19, 2022 -

Rocky Mountain Auto Brokers responded

Daniel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sylvester Hagan General Sales Manager (719) 477-9009

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