Rocky Mountain Auto Brokers

Went in to address a shake in the front end. Told the service writer it is at high speeds 70-80. The tech did not get the vehicle fast enough to replicate the problem. So that was it for the sha Told the service writer it is at high speeds 70-80. The tech did not get the vehicle fast enough to replicate the problem. So that was it for the shake. The service writer calls me to the counter to check me out because apparently they are done. She tells me that they noticed a leak on the transmission coolant line and the oil filter housing is leaking motor oil as well. I asked her if we can get that fixed. She got visibility frustrated and told me that it would take her 45 mins on the phone to make that happen then proceed to check me out and send me on my way instead of fixing the problems. So I left with more problems than I came with because now I know I have a leak of transmission fluid and motor oil that you guys do not care to fix. Furthermore, when I left the dealership, I was able to replicate the shake I originally came in for, still am to this day. So I called the service department that day right after the appointment and the lady told me "well you can take a ride with the mechanic." So I'm supposed to do the mechanic's job...? This is by far the worst service experience I have ever had. You guys have showed me that you absolutely do not care about your customers and your service department is very incompetent. I will never come back and I will be sure to leave a Google review about this experience and my horrible sales experience. Thanks for another headache... More

The service was very nice and helpful. They helped me reach my price point with the car. They helped me reach my price point with the car. More

Issues supposed to have been fixed from initial sale still not fixed. Now charging us! still not fixed. Now charging us! More

Neiman was such a joy to work with. Certainly enjoyed every single minute of my visit here. He is awesome! You can count on him to make sure you are taken care of. He is very calm, cool Certainly enjoyed every single minute of my visit here. He is awesome! You can count on him to make sure you are taken care of. He is very calm, cool collected and funny none the less. Thank you so muchh! More

Somewhat uncomfortable experience. Lots of pros and lots of cons. Pros: -Let me take the vehicle for a day to see if I could see myself in it -Jesus was not blowing up my phone or Lots of pros and lots of cons. Pros: -Let me take the vehicle for a day to see if I could see myself in it -Jesus was not blowing up my phone or calling me to bring the car back. Cons: -Don’t think I was taken completely seriously because of my age. -Not the most knowledgeable about the vehicle I was looking at. -Other employee saying he was trying to scam another customer with a play on words. More

Very unprofessional and just an unpleasant experience. Sylvester came out and lied to our faces multiple times. He told us prices he would honor to only leave and change what he had quoted. When we mentio Sylvester came out and lied to our faces multiple times. He told us prices he would honor to only leave and change what he had quoted. When we mentioned to our salesman that Sylvester (the sales manager) shouldn’t agree to prices he couldn’t honor, our salesman agreed. Sylvester Hagan is a very shady person and will go to any length to make a sale, no matter how low. I wouldn’t refer my enemy to this car lot. More

Great Experience! Easy Process! The team was very helpful and friendly. First car I have bought at a dealership in over 20 years! Easy Process! The team was very helpful and friendly. First car I have bought at a dealership in over 20 years! More

Daniel and Lex were absolutely amazing! They both made me feel like family! The whole process took a bit longer than I had anticipated, and there were a few hiccups; however, they ensured t They both made me feel like family! The whole process took a bit longer than I had anticipated, and there were a few hiccups; however, they ensured that I was able to drive away in the vehicle of my choice by the end of the day! I will most definitely be going back there for all of my future vehicles! More

Love my car. If you're looking to wheel and deal, don't go there. Couldn't even get a full tank of gas from them. If you're looking to wheel and deal, don't go there. Couldn't even get a full tank of gas from them. More

Very easy to work with and got me in the car I wanted. Rhank.you chuck Rhank.you chuck More