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Rocky Mountain Auto Brokers

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.2
2,336 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,336 reviews

March 10, 2023

Good people, but a little expensive with the extra things you have to buy with your contract. Time will tell if the extra expenses are worth it. More

by sheilaicg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylvester Hagan, Blake Anderson
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Mar 13, 2023 -

Rocky Mountain Auto Brokers responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Sheila, and hope to see you again soon! Sylvester Hagan General Sales Manager (719) 477-9009

March 10, 2023

My salesman Blake Anderson was a terrible salesman he did not keep me informed and was pretty much useless and did not know his job very well. He never called back when I call and sold me a car that had More

by craigbrown0201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sylvester Hagan, Blake Anderson
Report | Print
Mar 16, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your review. We're sorry your visit didn't go as planned, Craig, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sylvester Hagan General Sales Manager (719) 477-9009

Mar 16, 2023 -

craigbrown0201 responded

The overall customer service was terrible by Blake Anderson ,he had no idea what was going on . I know I bought the car as is but a lot of the stuff on the repair order wasn’t done I think there was a rush just to sell the car and no concern about the car being serviceable and that is poor customer service and salesman ship. The power steering rack was leaking profusely, the thermostat was leaking, the water pump was leaking, the brake light wasn’t replaced . A good inspection wasn’t done by the service department. I took the immediately to a certified mechanic as soon I bought the car and he also found the issues.. I’m very disappointed with what I bought and I wouldn’t recommend this car dealer to anyone. At the end of the day you guys sold a car and got your money on the other end I got rippled off .

Mar 16, 2023 -

craigbrown0201 responded

My phone number is 719-684-6656 and my email address is craigbrown0201@gmail.com . Thanks in advance , Craig Brown I would like to discuss this with the head manager of this company. I spoke with Michael yesterday and I will be bringing him a list of all the things that was identified with the car by a well know certified mechanic in this area.

March 09, 2023

Always taking my Truck to get serviced here! The waiting area is sweet too! They even let you discuss concerns with the mechanic if you want!!! More

by Brendandidyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Mar 10, 2023 -

Rocky Mountain Auto Brokers responded

Thanks for sharing about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Steve Zornacki Service Director (719) 651-2780

March 07, 2023

Very clean facility, and very friendly staff. Got my car in and out within an hour! More

by AE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Mar 08, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to leave us a five-star review. Thanks for your great feedback. We truly appreciate your business. Steve Zornacki Service Director (719) 651-2780

March 07, 2023

The dealership was very nice, not like going to a dealership and they pressure you into buying a car. Highly recommend chuck More

by Scottzunino209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Rocky Mountain Auto Brokers responded

Scott, thank you for choosing Rocky Mountain Auto Brokers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sylvester Hagan General Sales Manager (719) 477-9009

March 06, 2023

They are incompetent liars. I will never return to this place. Doing work I did not request. One of the most dishonest places I have been to. More

by Jared Polis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Mar 10, 2023 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience, Jared, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

March 06, 2023

Great dealer! They were able to give me top dollar for my trade in when no other dealer would! The only thing I would recommend is get the car checked out before y More

by mishamckenna6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Morris, Daniel Fitzpatrick
Report | Print
Mar 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sylvester Hagan General Sales Manager (719) 477-9009

March 04, 2023

Great service ! Friendly, knowledgeable and fair! No pressure sales. One of the best experiences I have had in a dealership. I will definitely be going back for fur More

by lawamberl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Martinez
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Mar 05, 2023 -

Rocky Mountain Auto Brokers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocky Mountain Auto Brokers! Steve Zornacki Service Director (719) 651-2780

March 03, 2023

Great people to work with. Gave us a fair amount for our trade. Smooth buying process. More

by LJAY19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schwebke, Jesus Gonzalez
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Mar 05, 2023 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Sylvester Hagan General Sales Manager (719) 477-9009

March 02, 2023

My car was serviced and so appreciate the courtesy ride to and from the dealership and the great service of my car. More

by iltlwamh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Mar 02, 2023 -

Rocky Mountain Auto Brokers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Steve Zornacki Service Director (719) 651-2780

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