Rocky Mountain Auto Brokers

Rocky Mountain Auto Brokers has pushy dealers, and terrible customer service in their service center. Services and repairs are not completed in a timely manner, and overall our experience with Rocky M terrible customer service in their service center. Services and repairs are not completed in a timely manner, and overall our experience with Rocky Mountain Auto Brokers has been terrible. I regret purchasing the service portfolio package with them up front, now we're stuck with them for the next 5 years. More

My car had been ready for hours and no one called me. I finally called to check on it 3 hours after drop off for an oil change and they told me this fact. The lady was so rude and just said “i have 3 ph I finally called to check on it 3 hours after drop off for an oil change and they told me this fact. The lady was so rude and just said “i have 3 phone lines ringing at once what do you want from me?”My ride had left for work and I had to pay for an Uber to get me there and it was $45. More

Purchased a Volvo in July began having problems in August with it. Called the dealership to service the issues such as a heavy oil leak, they seemed like they could care less and did not even attempt to get with it. Called the dealership to service the issues such as a heavy oil leak, they seemed like they could care less and did not even attempt to get my car in for diagnostic in a timely manner. I had to find someone else to fix it. More

Really quick and really easy to talk with and get things worked out. Gave really good deals too. worked out. Gave really good deals too. More

Helpful professional good communication. Would do business with them again. Satisfied with my purchases. Overall they treated me well. Would do business with them again. Satisfied with my purchases. Overall they treated me well. More

RMAB has a broad selection of vehicles and a very knowledgeable and courteous sales staff. The staff was courteous and patient as we worked through our selection process. knowledgeable and courteous sales staff. The staff was courteous and patient as we worked through our selection process. More

It was a comfortable atmosphere and Jose was very helpful. Never felt pressured on the sale. I did discover there was impact damage to the right rear panel behind the bumper. If this was notice durin helpful. Never felt pressured on the sale. I did discover there was impact damage to the right rear panel behind the bumper. If this was notice during the dealership inspection it would have been nice to have had it disclosed to me. More

Great dealership! Neiman was absolutely amazing! he’s a very kind soul! Would Definitely Recommend Neiman was absolutely amazing! he’s a very kind soul! Would Definitely Recommend More

An update from my 9/9/2004 review. The dealer called a week or 2 later to make appointment to correct a couple error codes on the car after the sale. (2018 BMW 530 X-drive) Took the The dealer called a week or 2 later to make appointment to correct a couple error codes on the car after the sale. (2018 BMW 530 X-drive) Took the car in...& error codes were solved after leaving it for the whole day. This is completely understandable as the car wasn't gone thru by them prior. It was pulled out of the service dept. before it's "going-through" & putting it out on the lot for sale. (I basically took it before they could go thru it & correct any issues) This was a no charge "after-sale" maintenance issue. This the interesting part people need to know about.....they called again a week later to make another appointment...for an AUX battery replacement. What!? I'm an older version BMW guy & didn't even know there was an AUX battery in this car and everything in the car was working perfectly. This speaks volumes to the credit of this dealership. They didn't have to tell me or do this & I'd have never know of it...and that needs replacing. I took the car in again & waited a couple hr's. Later I noticed it may have been an electronic battery that must have been on the way out or failing as some personal preferance programming in the car had to be re-programmed. Again, they could have said nothing & I wouldn't have noticed. They corrected all these issues at "no charge" to me. Have to say, this place is not your usual "used car rip-off" place we're all been informed about. I'm very impressed & they have my trust now. G/luck! More

DO NOT BUY FROM THIS COMPANY. You will sign documents for a loan, get a call a week later saying the loan “didn’t go through” so they’ll run your credit 100 more times and then sa You will sign documents for a loan, get a call a week later saying the loan “didn’t go through” so they’ll run your credit 100 more times and then say you better get down TODAY to sign the new documents or they will report the car stolen. Not to mention “Sonny” or “Chuck” is extremely rude and pushy. The insanely unprofessional text messages he sends during WORK HOURS is crazy. I couldn’t believe this was coming from a car salesman. More