Rocky Mountain Auto Brokers

Everyone here needs re trained they have no customer service and no humility their only good employee is Ethan service and no humility their only good employee is Ethan More

Always taking my car to shop. Finally got rid of car and took a loss however a win as I was able to trade car in for 2024 car . Probably all of issues to deal with on this car. It Finally got rid of car and took a loss however a win as I was able to trade car in for 2024 car . Probably all of issues to deal with on this car. It’s a BMW by the way. More

Taking care of the customer. Did not happen. Whole entire suspension system needing to be replaced in lat than 2 year Did not happen. Whole entire suspension system needing to be replaced in lat than 2 year More

We came down from Thornton and when we pulled up they had the vehicles we were interested in ready and warmed up for us ready to test drive. Also the team stayed late until our deal was done! All on the day the vehicles we were interested in ready and warmed up for us ready to test drive. Also the team stayed late until our deal was done! All on the day before Thanksgiving!!! More

Excellent selection of vehicles and no sales pressure. Staff is friendly and helpful. Definitely worth visiting. Staff is friendly and helpful. Definitely worth visiting. More

I really feel like my transactions were a Win/Lose in your favor, I literally bought two vehicles and didn’t receive any price considerations. your favor, I literally bought two vehicles and didn’t receive any price considerations. More

Found the specific vehicle I was looking for at Rocky Mountain Auto Brokers and booked a flight out to pick it up and drive home. The day I arrived Jeremy “got confused” and forgot to meet me at the airp Mountain Auto Brokers and booked a flight out to pick it up and drive home. The day I arrived Jeremy “got confused” and forgot to meet me at the airport. 30 minutes later he called to notify me that he had accidentally cracked the entire width of the windshield of the vehicle I was buying. The next day as I began the 1000 mile journey home I noticed the transmission shifting strangely, so I immediately brought the vehicle in for inspection upon returning home, at which time I was told the entire transmission would need to be replaced (an $8K repair) Since then I’ve been in constant contact with Rocky Mountain Auto Brokers, with no solution in sight. More

I have been coming here for 3 years and feel like I'm treated as a good friend. They go out of their way to make you feel welcome and really fo help you find the best deals.Mike is amazing in the service treated as a good friend. They go out of their way to make you feel welcome and really fo help you find the best deals.Mike is amazing in the service department. Thank you for your sincerity. More

Thanks Michael, Rachel and Trinity for the great customer service!!! They always take great care of my Kia Optima service!!! They always take great care of my Kia Optima More

Rocky Mountain Auto Brokers has pushy dealers, and terrible customer service in their service center. Services and repairs are not completed in a timely manner, and overall our experience with Rocky M terrible customer service in their service center. Services and repairs are not completed in a timely manner, and overall our experience with Rocky Mountain Auto Brokers has been terrible. I regret purchasing the service portfolio package with them up front, now we're stuck with them for the next 5 years. More