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Rocky Mountain Auto Brokers
Colorado Springs, CO
2,315 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO.
If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
To Schedule Your Service Appointment Now Click Below !
https://www.rockymountainautobrokers.com/xtime.htm
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,315 reviews
December 03, 2016
Friendly, helpful, & great to work with! Not the first time doing business here and I'll keep coming back for sure! They have a great consignment program and are easy to deal with on purchase Not the first time doing business here and I'll keep coming back for sure! They have a great consignment program and are easy to deal with on purchases too. Jamon was patient, informative, and helpful throughout the buying process. The management (Jay) was easy to negotiate with and the selection is great. Thank-you for all the time and energy you guys put into helping me get into a great car!! More
by Amanda
Employees Worked With
Jamon & Jay
October 29, 2016
Searching... searching... found. I rolled my eyes at my husband when he woke me up way too early on a beautiful Saturday morning. He’d found another car. Now don’t get me wrong, we I rolled my eyes at my husband when he woke me up way too early on a beautiful Saturday morning. He’d found another car. Now don’t get me wrong, we ‘need’ one so badly. The hail storm that slammed into Colorado Springs made sure to total our Chrysler Pacifica (which we’d bought and paid off not even a year before). We’ve spent hours upon hours searching, researching, trying to find something that would fit our family’s needs since then. That would be 12 long, impatient weeks of researching, searching, calling around, and not finding the right fit. Well, not until today. A boisterous voice boomed with joy, welcoming us. Dan Gagne introduced himself and showed us (well, the rest of us; me and my kids) the smokey silver 2004 Cadelac SRX in prime condition. Seriously though, it’s like new! So I kind of fell in love. My husband took the kids for a little drive to test the waters, and they too bounced inside Rocky Mountain Auto Brokers beaming with excitement. Brian Gafford patiently took our info. from me. I say patiently because my husband is my brain. He remembers EVERYTHING! Me, not so much. I can barely remember what I ate for lunch; a chicken ceaser saled. Anyways, while this poor man got as much information from me as he could, Dan Gagne helped us out as my husband explained out strict family budget. You may not believe this, but shopping (spending money, especially large amounts) stresses me out. I’ll give you a moment to finish laughing. … … … These two men took the work out of it. They worked with us, helped us out where they could, and made it possible for us to get the vehicle we wanted. We have no complaints. Our experience was a positive one, thanks to two patient men willing to work with us and help us get the car we needed. P.S. DO NOT type on your own laptop while your kids’ drinks are still on the small tables. SMH! More
by The Young Family
Employees Worked With
Brian Gafford, Dan Gagne
October 19, 2016
Solid Dealership-Willing to stand behind their product I had posted a poor review prior to speaking with Jason (the General Manager) and would now like to revise that post. I bought a 2007 Nissan Xter I had posted a poor review prior to speaking with Jason (the General Manager) and would now like to revise that post. I bought a 2007 Nissan Xterra that experienced a often occurring radiator problem that in turn destroys the transmission. I was facing a very expensive repair without much help from Nissan but Jason was willing to work with getting the after market warranty honored. This is significant as it means thousands of dollars will be saved and it looks like that will be the case. Thank you Rocky Mountain Auto Brokers for honoring the warranty and recognizing the right thing to do. Standing behind your product is significant these days. More
by bhorner00
Employees Worked With
I do not remember the names of the reps that I dealt with.
September 24, 2016
Awesome experience Mark mcdowell was a very good salesman and very helpful the finance department was awesome I will come back when we decide to buy another car. Mark mcdowell was a very good salesman and very helpful the finance department was awesome I will come back when we decide to buy another car. More
by Chca50
Employees Worked With
Mark mcdowell, brock
September 24, 2016
Come on by! Low pressure, knowledgeable salesman. Great selection and affordable prices. Competitive financing rates. Would definitely purchase here again. Defini Low pressure, knowledgeable salesman. Great selection and affordable prices. Competitive financing rates. Would definitely purchase here again. Definitely check these guys out for your next car. More
by Cbenton123
Employees Worked With
Jim Knigge
September 05, 2016
*****DO NOT BUY THE EXTENDED WARRANTY!!!!!********* Please do not buy the extended warranty offered by this broker. They fail to tell you the only place you are authorized to take your car is to Midas. Please do not buy the extended warranty offered by this broker. They fail to tell you the only place you are authorized to take your car is to Midas. Now don't get me wrong Midas is an excellent place for oil changes and brakes. I was lied to and told I could take my car to any ASE provider. This business it the stereotypical definition of used car salesman. Do not spend the money to go to Midas. Take that money you would have spent on the warranty and tuck it away so you can take it to an actual repair facility!! More
by michizzle
Employees Worked With
The finance manager
July 27, 2016
DO NOT GO HERE!!!! What ever you do, do not buy your car here. They do illegal things like tell you the only way to get this deal is to buy a warrenty. When you dont nee What ever you do, do not buy your car here. They do illegal things like tell you the only way to get this deal is to buy a warrenty. When you dont need it at all. Then then say ill help you if you take your bad review down. Albert is xxxx of the earth dont believe anything that man says. Please please dont buy from this company. Family owned my xxx i would love to talk to the owner! More
by Bull
Employees Worked With
Albert and Jay
July 11, 2016
DO NOT BUY A VEHICLE FROM HERE I cannot stress this enough. After weeks of searching for the specific vehicle I wanted, 2006 4runner, I found it here....so needless to say Daniel h I cannot stress this enough. After weeks of searching for the specific vehicle I wanted, 2006 4runner, I found it here....so needless to say Daniel had an easy sale. With less than 90,000 miles, one wouldn't expect the nightmare that occurred shortly after...Full of rust on the under carriage, my husband asked that they remove that which they did...a month later, the actuator for the transfer case went out so the 4 WD didn't even work when I needed it most (in Feb). Got that repaired, and 6 months after buying the vehicle it now needs an ENTIRE new engine due to a long standing radiator leak that should have been caught on their "inspection". Head gaskets blown. Rust everywhere inside the engine. So 6 months of owning this vehicle, it has needed over $7,000 in repairs. Called to let them know what had occurred, basically they had sold me a LEMON, and Daniel smirked and said "ma'am we don't make hardly any money on our vehicles." So he had me speak with Jason, who went on to say that I should have got the warranty, he gets yelled at all the time (which makes sense), and basically he can't predict what's going to happen to vehicles (no xxxx), blah blah blah...no accountability whatsoever that this vehicle was not truly inspected and should have never been sold in the condition it was...he offered to check his resources in Denver to see if a new motor could be replaced at a cheaper cost...he said he would call me the next day...I called the next day cause I hadn't heard anything and was told he wasn't in until noon but they would give him the msg to call me...I called later in the afternoon and was told he wasn't working that day...then was conveniently disconnected. This place taught me a few very expensive lessons-car salesman are snakes who rob people when given the chance, always get the warranty, and have an independent person inspect the vehicle. On a positive note, I found a very high quality mechanic shop that I will be forever grateful to.... More
by jennevery
Employees Worked With
Daniel, Jason
July 11, 2016
Nothing Special Dealt with Jim. He played the part of a typical salesman, did his job, thanked me for the business...yada, yada. Within miles of leaving with the ca Dealt with Jim. He played the part of a typical salesman, did his job, thanked me for the business...yada, yada. Within miles of leaving with the car, the engine light comes on. Bring it back next day, the code is found out (which they didn't really want to reveal but did), and they cleared code. Decided I wanted to leave it until they fixed it. Jim proceeds to call me "honey" and makes a comment about what was done before the days of check engine lights after I told him I wasn't comfortable driving at night with my son with the engine light on. He proceeds to storm out of the dealership and get in MY CAR and speeds off the lot to attempt to get the engine light to come back on. I was done with him, let someone else know I would be in contact with them when the light comes back on (based on the code it occurred often with the car) and will expect them to fix it. Bottom line, there's always a risk buying a used car, which I accept when I set out to buy a used car, however, in typical salespeople fashion, once they have the sale, you are bothering them. So, it's always about proceeding at your own risk. Btw, as part of the deal I shook on providing a review. It's unfortunate it had to be negative as I'm about the truth. More
by toobad
Employees Worked With
Jim
June 24, 2016
Extremely Satisfied Customer / Great Sales Experience My first contact was with Heather on the internet. I was made to feel they really wanted to help me find the right car for me. I setup an appointmen My first contact was with Heather on the internet. I was made to feel they really wanted to help me find the right car for me. I setup an appointment and they had the car available. I traveled from the DTC/Littleton to Colorado Springs to visit two dealerships and I went to Perkins next door and the sales manager was rude so I went over met with them next door at Rocky Mountain Auto Brokers and was met at the door by Thomas and he was new but extremely helpful. I have been in the auto business before so I can see the tactics happening and it wasn't what everyone describes. They were very laid back, welcoming and he was extremely helpful. No games I just wanted a good deal. Then after the test drive was over, it was easy, we negotiated a little on the tires, they met me half way and I got a hell of a deal as they were flexible to meet what I was asking. Just working with them helps makes it easy for everyone. Everyone was helpful and great to deal with. None of the issues happened when I was there from these previous posts. I talked to the whole team and they were awesome. Then I went into finance and met with Albert. Just note that by the time I went in to finance, the truck was clean and shining out front already detailed and ready to go. No pressure and no issues at all. The vehicle ran great and nothing had to be done to it except the tires and they gave me a credit off on the listed price to help me with that. I thought that was fair. Albert did a great job, I was pre approved with another bank and he and I strategically looked at the whole deal to see what was best for my credit score which was good just just shy of a few points to get a great rate and he was extremely helpful no pushy and really took the time to explain everything in detail. I went through all the numbers and I think there is confusion on the itching fee which is worked in with all the buyers but it all worked out great and I had no issue with it. As they gave me a credit of the tires which was a win win on the deal. I did the GAP which is totally necessary for a car if you put money down to protect your investment down the road if it gets totaled and you can cancel it if you want, maybe 24 months down the road, but I highly recommend it. He saved me money on the warranty which helped as well. Lastly, since I was in Denver, Thomas actually delivered the vehicle up here to Denver for me which I was greatly appreciative of. That alone was the kind of customer service you would expect from a dealer, just like what a BMW dealership would do. Very impressed and yes I would absolutely buy from Albert and the team again. Just go see what they have and make sure you test drive it good before hand as they get tons of cars just like any dealer and do your home work. I checked car guru's and it said I saved $2900 compared to the market price. That's alone is satisfying to know they will work with you. Cheers! More
by TJ
Employees Worked With
Albert and Thomas and Matt and Team
