Rocky Mountain Auto Brokers
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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An update from my 9/9/2004 review. The dealer called a week or 2 later to make appointment to correct a couple error codes on the car after the sale. (2018 BMW 530 X-drive) Took the The dealer called a week or 2 later to make appointment to correct a couple error codes on the car after the sale. (2018 BMW 530 X-drive) Took the car in...& error codes were solved after leaving it for the whole day. This is completely understandable as the car wasn't gone thru by them prior. It was pulled out of the service dept. before it's "going-through" & putting it out on the lot for sale. (I basically took it before they could go thru it & correct any issues) This was a no charge "after-sale" maintenance issue. This the interesting part people need to know about.....they called again a week later to make another appointment...for an AUX battery replacement. What!? I'm an older version BMW guy & didn't even know there was an AUX battery in this car and everything in the car was working perfectly. This speaks volumes to the credit of this dealership. They didn't have to tell me or do this & I'd have never know of it...and that needs replacing. I took the car in again & waited a couple hr's. Later I noticed it may have been an electronic battery that must have been on the way out or failing as some personal preferance programming in the car had to be re-programmed. Again, they could have said nothing & I wouldn't have noticed. They corrected all these issues at "no charge" to me. Have to say, this place is not your usual "used car rip-off" place we're all been informed about. I'm very impressed & they have my trust now. G/luck! More
DO NOT BUY FROM THIS COMPANY. You will sign documents for a loan, get a call a week later saying the loan “didn’t go through” so they’ll run your credit 100 more times and then sa You will sign documents for a loan, get a call a week later saying the loan “didn’t go through” so they’ll run your credit 100 more times and then say you better get down TODAY to sign the new documents or they will report the car stolen. Not to mention “Sonny” or “Chuck” is extremely rude and pushy. The insanely unprofessional text messages he sends during WORK HOURS is crazy. I couldn’t believe this was coming from a car salesman. More
Came in to look at cars, did not expect to be going home in one. Ramsey and Lex worked hard to make it happen, thanks guys in one. Ramsey and Lex worked hard to make it happen, thanks guys More
Neiman and the rest of the staff are awesome. Was a little worried of some reviews online but don’t believe everything you hear. It goes to show everyone has a different experience. The place doe Was a little worried of some reviews online but don’t believe everything you hear. It goes to show everyone has a different experience. The place does a great job of taking care of you in my opinion. Neiman was who I worked with and have nothing but great things to say about him as well. Thank you so much More
Quick and to the point good price the vehicle was prepared very nicely test drive was good prepared very nicely test drive was good More
Very helpful and knowledgeable. The sale was friendly and hassle free no high pressure tactics The sale was friendly and hassle free no high pressure tactics More
If I could give you a zero, I would. We purchased a car for our son, Subaru legacy from Rocky Mountain Auto Brokers. Mind you, the car was 17K, not a cheap car. That car has given us pro We purchased a car for our son, Subaru legacy from Rocky Mountain Auto Brokers. Mind you, the car was 17K, not a cheap car. That car has given us problems since we drove it off the lot. We have taken the car to get “repaired” multiple times since purchasing it, and it always comes back with different problems. We submitted a survey in July and nobody reached out to us. I also know of another person that purchased a car from you and has had the same problem with her car. I have made it a purpose to let people know of our experience and to avoid buying cars from you. We will never recommend you nor purchase from you again. You have taken no responsibility for selling us a bad car, and now you are wanting to charge us the maintenance the car needs knowing that these issues existed when you sold us the car. We are very disappointed and are out of 17K from this car. I will also submit a review on Google and spread the word as much as possible. More
I visited this dealer regarding a Ford F150 advertised on their website. I test drove the vehicle and decided to purchase the vehicle only to have the advertised price increase by $7000.00 when it came time their website. I test drove the vehicle and decided to purchase the vehicle only to have the advertised price increase by $7000.00 when it came time to finalize the paperwork. Disappointed to say the least. More
Jose, Ricky, and Eddy made the experience smooth. They worked with us on our trade in and getting the vehicle we wanted within our price range. I highly recommend them! They worked with us on our trade in and getting the vehicle we wanted within our price range. I highly recommend them! More
I have had a horrible experience since I bought my 2018 Chevy Silverado 1500 4x4 Custom on 8/8/24. While driving it home the check engine light came on which has happened for different issues to date. Been Chevy Silverado 1500 4x4 Custom on 8/8/24. While driving it home the check engine light came on which has happened for different issues to date. Been back in the shop approx 6 times. 02 sensor, told it was a bad part, had 2 catalytic converters replaced under a warranty extension that I discovered (only 700 miles left til it expired-I was not informed), Chevy dealer inspected and found vehicle was unsafe to drive due to missing bolts on wheel bearings, damaged front brakes and rotors, a coolant leak, etc) few repairs were done by Rocky Mountain and they are done with me. Although I bought an Extended Warranty and Maintenance Warranty for an additional $120 per month and truck still remains broken. Defective Active Grille Shutter to cost $350. Passenger window would not roll up so I replaced window regulator, battery voltage low, battery on last leg so I replaced, volts still low so I will be replacing the alternator, and the tires are insufficient for this winter so I will have to replace those as well ASAP. CONSUMER FRAUD CASE for sure. I gave them every opportunity to correct these issues in a very pleasant and patient manner, although they did not reciprocate that courtesy at all. I must say that my Salesman Mike R was absolutely wonderful, knowledgeable, honest, kind and caring More