
Rocky Mount Chrysler Dodge Jeep
Rocky Mount, NC
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1,092 Reviews of Rocky Mount Chrysler Dodge Jeep
Very pleasant to deal with Very easy to deal with they are interested in saling you what you want not what they want to sale. They do not try to push you into anything. That wha Very easy to deal with they are interested in saling you what you want not what they want to sale. They do not try to push you into anything. That what I like and would highly recommend this dealership to everyone. The salesman has called several times to see if everything is good. More
Had a problem with a used car purchase. Less than a month after purchasing a used PT Cruiser for my senior wife, the tire pressure light went on. After checking pressure, I took the car to h Less than a month after purchasing a used PT Cruiser for my senior wife, the tire pressure light went on. After checking pressure, I took the car to have tires checked for problems.The tires had great tread but these Michelins had sidewall cracking. Old? Bad Model? I didn't know, not a tire expert. Took car back to dealership & talked to GM Brad who immediately got his head mechanic out to look at the tires. His opinion was the tires neede to be replaced. Brad agreed & my replacement tires make both & my wife feel safe. I would definitely go back if in the market for a car again, or just for service.Thank you Rocky Mount CDJR, & thanks to my salesman Jasper Whitaker for his help & followup. More
A great car buying experience My husband and I came to Rocky Mount to purchase a vehicle for me. Johnny was very friendly and patient with me. I drove a Dodge Charger and a Dodge My husband and I came to Rocky Mount to purchase a vehicle for me. Johnny was very friendly and patient with me. I drove a Dodge Charger and a Dodge Dart, but wasn't sure which one I wanted. We looked around the lot and found a Toyota Camry. The price was right and the car is mine. The last time I purchased a car it took forever to purchase it and leave the dealership. Johnny made this purchase quick and painless. Thanks Johnny! More
Never saw it comming ! Went to Rocky Mount Chrysler Dodge Jeep to have our 2014 Jeep Compass serviced. Noticed my wife was MIA for a few minutes , then she shows up with sal Went to Rocky Mount Chrysler Dodge Jeep to have our 2014 Jeep Compass serviced. Noticed my wife was MIA for a few minutes , then she shows up with sales person in tow ! Now that's two against one ! " And then the other shoe dropped ! She said she really wanted a Jeep Cherokee the day we traded her old 2001 Jeep Cherokee ! We are here to have our 2014 Jeep Compass serviced ! Now she wants me to drive a new 2016 Jeep Cherokee ! No surprise that the sales person was not helping me any at all ! As a matter of fact he made things worse by making the new purchase totally painless ! Needless to say , thanks to Jasper Whitaker there is a new 2016 Jeep Cherokee sitting in our driveway !We got everything we wanted plus some , at the right price ! We love our new Jeep ! Thanks to Rocky Mount Chrysler dodge Jeep and Jasper Whitaker . More
Great outstanding customer service Our Salesman Barry went above and beyond our expectations on delivering outstanding customer service. Everyone was friendly and made sure our needs an Our Salesman Barry went above and beyond our expectations on delivering outstanding customer service. Everyone was friendly and made sure our needs and desires were met without any hassles More
Fast easily and friendly sales experience I came to this dealership with my parents to take a look at a new(preowned) car, and when we arrived we were promptly greeted and shown to the salespe I came to this dealership with my parents to take a look at a new(preowned) car, and when we arrived we were promptly greeted and shown to the salesperson who would be helping us. He was extremely courteous and helpful and we were able to take a test drive on the car we were interested in. We were able to get the car that same night for a reduced rate than what we were expecting, which was great. I highly recommend visiting this dealership if you are looking for a new car for a good price. More
Quick, painless, and friendly I called ahead to see if a specific used RAM 2500 SLT was still available and at the low internet price I saw on CarGurus. Spoke to Barry on the phone I called ahead to see if a specific used RAM 2500 SLT was still available and at the low internet price I saw on CarGurus. Spoke to Barry on the phone and he assured me that he would honor the advertised price. I showed up early at the dealership and Barry already had the truck warmed up and in the front of the dealership. Took a nice test drive, and then wrote it all up. Only took a couple of hours total time from when I walked in there until I was driving off in my new truck. Tony assisted me with the final paperwork. Thanks to them both for a great buying experience. More
bad service and charged to do recall Had my jeep in for repair and was told that they needed to do a flash update and some recalls, and they charged 237.42 to do the recalls. And they had Had my jeep in for repair and was told that they needed to do a flash update and some recalls, and they charged 237.42 to do the recalls. And they had my crd I'm for repairs and said they put glow plugs in it went out to start it and it would just spin but not start ran fine before More
Excellent experience, as usual with this dealer As usual, everybody was very polite and helpful in the dealership and did everything they could to help me get the car, specially, the salesman, John As usual, everybody was very polite and helpful in the dealership and did everything they could to help me get the car, specially, the salesman, John Burke More
BEWARE - There's a reason this dealer changes hands so often Purchased my car from this dealer in Rocky Mount; the city where I live. Years later my car needed repairs- failed inspection; fuel pump. I already ha Purchased my car from this dealer in Rocky Mount; the city where I live. Years later my car needed repairs- failed inspection; fuel pump. I already had a quote from a competitor in Wilson. Rocky Mount quoted me $300 more. When I told them of the other quote, then they lowered the price. I paid for repairs and my car still failed for the same exact error code and runs worse than before I took it to them. It's in Wilson now with experts! More