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Rocky Mount Chrysler Dodge Jeep
Rocky Mount, NC
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1,092 Reviews of Rocky Mount Chrysler Dodge Jeep
Absolute easiest and best experience from a dealership I’ve ever had. Hands down. Everyone from sales, management, service, and finance. They’ve earned a customer for life. I’ve ever had. Hands down. Everyone from sales, management, service, and finance. They’ve earned a customer for life. More
Have no problem with the service I received. The dealership facility/showrrom needs updating badley. The building is old and in need of repair and the facility as a whole is dirty. The showro The dealership facility/showrrom needs updating badley. The building is old and in need of repair and the facility as a whole is dirty. The showroom/waiting area is disgusting. As for service, it was great. No complaints there. Just need to move to a new location/building. More
Efficient but poor quality. Poor customer service. Technician who worked on my vehicle wasn’t willing to fix it once a problem was identified. Another mechanic came to my aid Poor customer service. Technician who worked on my vehicle wasn’t willing to fix it once a problem was identified. Another mechanic came to my aid listening to what I had to say. I called back because the work was coming undone and was on hold for 17 minutes. I had to call sales to get someone to answer my call. I went back and I have no confidence in the follow up because I ended up with the same technician who says we don’t have what you need. My vehicle was looked at before parts were ordered and before work was done. So now why do I have a poor weather stripping installation. More
lied about everything. said payment was going to be one thing but was something else tricked me in to buying insurance said payment was going to be one thing but was something else tricked me in to buying insurance More
Service department employees we’re awesome. The two ladies handling the service appointments were outstanding. They were professional and very informative before during, and after my service a The two ladies handling the service appointments were outstanding. They were professional and very informative before during, and after my service appointment. More
Fast and kind service. Answered all questions and I did not feel like they were rushing whether I was going to buy a car or not. Answered all questions and I did not feel like they were rushing whether I was going to buy a car or not. More