
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Great experience ! Christopher and Ron took great care of us and we recommend this dealership to anyone looking for an honest , smooth vehicle purchase! Kevin and Corey Christopher and Ron took great care of us and we recommend this dealership to anyone looking for an honest , smooth vehicle purchase! Kevin and Corey in the Service department were very nice and helpful with us also and saved us from buying a used vehicle from another place that wasn't a good deal for us , as we got it checked out here first ,then bought new with Rockwall Dodge. Hands down, the best place to buy a vehicle . More
Best car buying experience I recommend without hesitation. James Popplewell listened to my wants and Dan in finance helped make my dream come true!!! My husband and I both were I recommend without hesitation. James Popplewell listened to my wants and Dan in finance helped make my dream come true!!! My husband and I both were blessed that day! More
Fantastic Car Buying Experience Very Courteous and Knowledgeable Staff, Easy to Work With, Very Competitive Pricing, and Shirley and Staff were a True Pleasure to Deal With!! Highly Very Courteous and Knowledgeable Staff, Easy to Work With, Very Competitive Pricing, and Shirley and Staff were a True Pleasure to Deal With!! Highly Recommend!! More
Excellent salesman Melvin Wesson is your go to guy Melvin Wesson helped us get our dream car! He was very knowledgeable,kind and friendly. He made the process very easy as first time buyers. We will de Melvin Wesson helped us get our dream car! He was very knowledgeable,kind and friendly. He made the process very easy as first time buyers. We will definitely go back and refer others to him! More
Great service Great serivce. Went there to get my ac check and cory was a great service adivsor kept me updated when the part were in order and called me when it w Great serivce. Went there to get my ac check and cory was a great service adivsor kept me updated when the part were in order and called me when it was done. 5 star to this dealer. More
Safety Recall Repair on Ignition Switch The Service Consultant, Larry Martin was courteous and professional throughout the entire process. They finished the job much sooner than they had est The Service Consultant, Larry Martin was courteous and professional throughout the entire process. They finished the job much sooner than they had estimated. Afterwards, Larry went over a customized Action Plan that addressed the future needs of my vehicle. Very helpful. I have always been happy with any service that I have had done at this dealership. More
It was a great visit Cory did a amazing job on getting my truck in the shop and finding out what was wrong with it. He also did a great job on the turn around time It was Cory did a amazing job on getting my truck in the shop and finding out what was wrong with it. He also did a great job on the turn around time It was not in the shop but 2 days. I will most deffently deal with him from now on. More
Durango R/T purchase Internet Sales Manager Jason Burns was great. He brought up the vehicle we had inquired about and had us look it over. We then went to his office to g Internet Sales Manager Jason Burns was great. He brought up the vehicle we had inquired about and had us look it over. We then went to his office to get the process started. Very streamlined. Took about 2 hours start to finish. Would definitely recommend working with Jason if you are searching for a vehicle online. Keep up the great work Jason. Lee Irwin Forney,Tx More
Good courteous Service technician was very knowledgeable and finished my sooner than expected The dealership was clean and accessible to interstate The courtesy v Service technician was very knowledgeable and finished my sooner than expected The dealership was clean and accessible to interstate The courtesy vehicle driver was so professional!! More
dismayed I have little confidence in this service department at the moment, The service advisers (Ron and friends) are spot on, I have Zero complaints about ho I have little confidence in this service department at the moment, The service advisers (Ron and friends) are spot on, I have Zero complaints about how I was treated. I am not happy that 1 of my concerns was not looked at, but what happens in that garage is much more concerning and makes the missed concern even worse for me. I take my vehicle to somewhere for service, most of the time for mechanical service concerns, that creates an expectation where the end result mechanically, must meet minimum standards; this is what is most important to me. You can be as nice as you possibly can be to me, but if the automotive service that takes place in the garage is lack luster, then I will have to stop coming there out of pure worry alone. I took my vehicle for a number of concerns, this was a warranty visit for me, allow to be specific about my end result; one of my concerns was not documented what so ever (Possible problem with the radio), so as it ends up, that concern was never addressed or even looked at, another concern was a bad vibration at 80 mph, this was not realistically taken care of professionally. I get my truck back and the vibration is gone, but now it pulls hard to the left (from 1 issue to the next). There was no pull to the left when I dropped the truck off. 2 weeks before hand, I test drove this truck on a test drive, it pulled to the right, but they corrected that, they said it was corrected with an alignment. I subsequently bought this truck from them. So after this 1st visit to their service center for warranty service, which took 5 days because they did not have some of the parts in inventory. The invoice states that they rotated the tires and balanced them too (to fix the vibration). Why not test drive the vehicle afterwards, knowing there was a complaint concerning safe handling? I just cannot understand completely missing a concern I have about the radio and furthermore not doing a test drive after making changes or improvements to the wheels or tires, changes that would affect safe handling. More