Rockwall Chrysler Jeep Dodge RAM

DON"T WASTE YOUR TIME Zero sense of urgency, not very competent, and won't return your calls. They will tell you two weeks, and it will take 5 weeks. I am tempted to say Zero sense of urgency, not very competent, and won't return your calls. They will tell you two weeks, and it will take 5 weeks. I am tempted to say they are con artists. More

Certified means nothing. Bought a Certified Jeep Wrangler used with 20,000 miles. Given a clean Carfax and promised it had not been in any accidents and received the certifie Bought a Certified Jeep Wrangler used with 20,000 miles. Given a clean Carfax and promised it had not been in any accidents and received the certified used checklist. My local dealer found front end damage on frame tabs and the alignment off during a recall repair. Called Rockwall right away and was told they would fix or pay to fix the vehicle right but not take it back after a week of being passed around the different departments. I also got yelled at on the phone during the process by the sales manager because I was using the incorrect mechanical terminology of the damage. My dealer fixed the damage but Rockwall never paid as promised. So I paid my local dealer out of my pocket to make things right. FYI to future customers, Carfax means nothing, the certified used checklist/inspection is a joke and the dealer will not stand by it, and wear tall boots if you plan to do business with this dealership! Update: After a week they did send a check for the full amount of the repair. Still a hassle and not worth the trouble. More

Awesome Service! Very happy first time customer? of service department. Thank you Cory Prevost (Service Advisor) for the prompt and professional work that your dealers Very happy first time customer? of service department. Thank you Cory Prevost (Service Advisor) for the prompt and professional work that your dealership performed on my vehicle. OUTSTANDING job. More

Fun and exciting I had a great time looking for my car at Rockwall dodge! My sales man was wonderful and friendly! The manager was too! It over all was a fun experienc I had a great time looking for my car at Rockwall dodge! My sales man was wonderful and friendly! The manager was too! It over all was a fun experience that I want forget! Ask for Anthony the sales man More

Best ever Bought cars for more than 45 years and Rockwall and Kevin made this my best ever experience. Kevin delivered the deal, the car and took the extra time Bought cars for more than 45 years and Rockwall and Kevin made this my best ever experience. Kevin delivered the deal, the car and took the extra time out of his day to explain all the features after driving the car 45 miles to my house More

Bought here BUT I have been purchasing new vehicles for myself and a fleet for many years. The pricing here is not the problem. Want a good deal, they will give it I have been purchasing new vehicles for myself and a fleet for many years. The pricing here is not the problem. Want a good deal, they will give it to you. That said.... The feeling at this dealership is one of.... I hate my job. Most associates are too busy to say anything but, "have you been helped?". No good morning's, how are you's, or anything of the sort. No offer of coffee, water, or soda. Just sign here kinda environment. This place needs a customer service revamp. Price is great, but customer service leaves a bitter taste. More

Recabting Review I left an unfavorable review, but will recant on some of it. In general, friendly doesn't describe this dealerships. However, after an issue occurre I left an unfavorable review, but will recant on some of it. In general, friendly doesn't describe this dealerships. However, after an issue occurred with my vehicle (was there buying one for my father), they jumped thru hoops to help us. I appreciate their help and concern. More

Staff and sales really friendly Fair price upfront and attentive sales/when I told Doug what I wanted we did not have to answer any paper work until I was ready to make an offer! Fair price upfront and attentive sales/when I told Doug what I wanted we did not have to answer any paper work until I was ready to make an offer! More

Bought a Used Jeep Wrangler I was fortunate to work with Chris Miles at Rockwall. He really knows his cars and shares a great deal of info with me. As a new Jeep owner that was c I was fortunate to work with Chris Miles at Rockwall. He really knows his cars and shares a great deal of info with me. As a new Jeep owner that was critical for me. Chris was knowledgeable, personable and very professional. Thinking about a Jeep? Think Chris! More

Professional and excellent dealership. Christopher Miles(salesman) was so professional and courteous. Very knowledgeable. Ron(Sales manager) listened and helped us get in the right Grand Ch Christopher Miles(salesman) was so professional and courteous. Very knowledgeable. Ron(Sales manager) listened and helped us get in the right Grand Cherokee. I enjoyed working with them because they had conversations with us about our needs and didnt just try to sell us any car or truck. We had recently had a bad experience with a different place and they made us feel at home. We really should have just went here first. More