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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
833 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 833 reviews

July 16, 2024

Jordon did an excellent job answering all of our questions and made sure we fully understood all the features of the van. His amazing customer service made the process a lot easier and was the reaso More

by Van Mom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordon Ancic
Jul 17, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Van, thanks for your praise and kind comments about Jordon. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2024

Clean and comfortable waiting room, accurate and reliable service, friendly and knowledgeable service reps! Good service More

by lsidde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

My son inherited a Jeep Cherokee from his grandfather. It had not been driven in awhile and the computer systems shut down. We took it to Huffines Jeep in Plano, they hooked it up to the computer and told More

by Lee.dfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jul 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Got my oil change. It was quick and easy. The appointment process was easy. I always get my oil changes here. More

by ardy3491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Jul 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2024

The service person, Jake, was very helpful and efficient in helping me know what issues my car was having. More

by jahendon2018
Recommend Dealer
Yes
Employees Worked With
Jake, vanessa
Jul 11, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

Good. Customer service knowledge and fast service 👌 I will recommend to all my friends good teams members More

by robertonavarro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jul 10, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rockwall Chrysler Dodge Jeep RAM!

July 02, 2024

They were very professional, kind and efficient with the service to our Gladiator truck.. We will highly recommend you guys to our friends. More

by mamitete2203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Davon
Jul 03, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2024

I brought my 2020 Jeep in with 63,000 miles and it needed a new transmission. Rockwall Dodge did nothing to help. They never gave me a definitive quote and said all new transmissions were back ordered. I wen More

by hookedforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
Jun 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

hookedforlife, Normally when your vehicle is out of powertrain warranty Chrysler Care will not help you, we usually will have the customer call for approval and 9 times out of 10 it will be denied. The reason we have the customer call Chrysler Care is, that they have a better chance of getting it approved than the dealership calling. I sent this information out to all Advisors, should they encounter a situation like this again they are to call Chrysler Care to see if they will help with the repair. As for the transmission they are on back order, Huffines must have had some in stock. Thank you, Carey Lindsey Service Director clindsey@rockwalldodge.com

Jun 26, 2024 -

hookedforlife responded

My advisor at Rockwall Dodge did not even offer the opportunity to call Chrysler Care. Huffines suggested it right from the beginning because it was so close to the manufacturer warranty. Rockwall Dodge never called me back with an estimate or had any kind of follow up. Huffines was very helpful.

June 17, 2024

I have purchased 3 vehicles now from Rockwall Dodge with Christopher Miles as my dealer sales rep. He and the Rockwall Dogdge team have ALWAYS gone above and beyond to meet my needs. Most recently, they hel More

by aperry6124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Miles
Jun 19, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

HI, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

Personas muy amables, son muy profesionales y te explican todo muy bien y te dicen que necesita tu automóvil. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courthne and the lady. I forget the name.
Jun 16, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hola Roger, ¡muchas gracias por la reseña positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

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