Rockwall Chrysler Jeep Dodge RAM

Worse Experience EVER So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treat So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treated horribly by the sales manager Keith. It was just one thing after another and he lied about us and our approval. We than went the following weekend (first Saturday in November) to The Jeep Dealership in Rowlett Texas where we met with Chris and his Mother. By the end of the 12 hours of being there we were told we were approved for a 2014 Jeep Latitude. Perfect wasn’t what we wanted but that was okay it was new to us. And that’s were the worse two weeks of our car buying experience dragged on. We found out when we got the car home that Sunday that our temp tags were not legit for 45 days but rather 3 days. Than that Tuesday we found out that the paperwork we signed wasn’t approved and legit. Even worse, the 2014 Latitude couldn’t be driven due to expired tags, and Shirley and Chris told us to just drive it no big deal. Than they wanted us to buy a car (2017 Jeep Renegade Black) with Nothing in it. When they sent us a picture of what the car offered we found out we were “paying” for A/C, we were paying for literally EVERYTHING! And when my husband and I questioned it and said we wanted to see it first we got a horrible song and dance for 2 weeks from them about the car not being available, they couldn’t find it etc. My husband and I decided to go to a much more Service Friendly Dealership and literally walked out with a 2017 Red Jeep Renegade that had more options but also didn’t require us to “pay” for air conditioning. Long and Short this Rockwall Jeep is a horrible Dealership and I wouldn’t recommend it at all to anyone for anything. More

Rockwall Dodge Rocks! We first of all became aware of the dealership through their website. The website is easy to navigate and informational. Our sales person was professi We first of all became aware of the dealership through their website. The website is easy to navigate and informational. Our sales person was professional, friendly, very informative, and helpful. We appreciate the pleasant experience. More

Amazing people Very friendly staff and willing to do whatever they could to make the deal happen! Would definitely recommend to anyone looking to buy a new vehicle! Very friendly staff and willing to do whatever they could to make the deal happen! Would definitely recommend to anyone looking to buy a new vehicle! More

Water pump repair. Water pump failed while driving in Rockwall. Brought car to Rockwall Dodge service dept late evening. Service rep immediately inquired nature of probl Water pump failed while driving in Rockwall. Brought car to Rockwall Dodge service dept late evening. Service rep immediately inquired nature of problem. Mechanic diagnosed needed repair next day. Agreed to needed repair which was accomplished next day in AM. Very courteous and professional service. More

Pleasent experience Very pleasant. Our sales person "Shirley James" was excellent in meeting our goals for purchasing a new truck. We would be very comfortable shopping w Very pleasant. Our sales person "Shirley James" was excellent in meeting our goals for purchasing a new truck. We would be very comfortable shopping with Rockwall Dodge in the future . More

Kevin Round is Awesome Good customer service was great. Pricing could have been better. Corporate discounts can be organized a better between dealership and corporation. Co Good customer service was great. Pricing could have been better. Corporate discounts can be organized a better between dealership and corporation. Corporation said 1 price that was lower but dealer salesman gave a higher price than my corporation. More

Cory is a great service advisor They take real good care of there customers. And Cory has helped me once before during my service visit.Thank y'all for taking care of my service. They take real good care of there customers. And Cory has helped me once before during my service visit.Thank y'all for taking care of my service. More

Recall Replacement of both Air Bags and Transaxel Repair Brock Hull and John Robles were outstanding in taking care of me. They provided great service and treated me like family. I will go back to the dealer Brock Hull and John Robles were outstanding in taking care of me. They provided great service and treated me like family. I will go back to the dealership and buy a new truck later from them. More

Coolant leak and hose replaced to heater. The crew was wonderful and worked with me. The car was fixed in a few hours and is running fine fine. The car smell from the leaking hose is fi The crew was wonderful and worked with me. The car was fixed in a few hours and is running fine fine. The car smell from the leaking hose is fixed. I will continue to use the dealership. More

Best dealership I have ever purchased from. Have bought trucks from several DFW area dealerships over the years.. Rockwall Dodge was by far the best. Also want to say the service manager is top Have bought trucks from several DFW area dealerships over the years.. Rockwall Dodge was by far the best. Also want to say the service manager is top notch great guy. The whole team from drive up to pick up after repair treated my wife and I like Royalty. More