Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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1st I want to thank Christina (Tina) for her superior customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I al customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I also appreciate your shuttle. I cannot remember the young man's name but it started Ez. He is a very safe driver. I also appreciate my vehicle comes back with service I have confidence in being done correctly. Great job Rockwall Chrysler Dodge Jeep Dealership! More
The sales advisor we had was not very good at communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. More
Went in had a fob replaced Kortney was awesome he took care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. More
Had my vehicle in for service and am very pleased. This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt with me. I spoke with Christina and explained my displeasure. She offered a solution for me that I found acceptable. I wanted to be able to go to this dealership and have confidence, because I live nearby I will be back. More
My service advisor Jake S. Went above and beyond to make sure I was taken care of. As long as he is there I won't go to anyone else! Went above and beyond to make sure I was taken care of. As long as he is there I won't go to anyone else! More
Justin is the best customer service representative I’ve ever had! He listens to my needs and addresses them. My Jeep has 150k miles on it with the lifetime customer care warranty and he treats me and my wi ever had! He listens to my needs and addresses them. My Jeep has 150k miles on it with the lifetime customer care warranty and he treats me and my wife like friends and family. People are the greatest assets of a company and Justin represents the best of Rockwall! More