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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
833 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 833 reviews

August 01, 2024

Great service. I always feel taken care of whenever I come for service. Will recommend More

by mguerra73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Aug 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

1st I want to thank Christina (Tina) for her superior customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I al More

by Cindaamariehalferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina (Tina) and my shuttle was Ez. I cannot remember his whole name, but such a safe driver!
Aug 01, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christina here at Rockwall Chrysler Dodge Jeep RAM! If you have any further questions, please don't hesitate to reach out!

July 31, 2024

The sales advisor we had was not very good at communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
Aug 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Julian, Thank you for informing me about your situation. Please know that we are looking into your concerns, Mike Gunter, the Service Director, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Ricky Ruth General Manager rruth@rockwalldodge.com

July 29, 2024

Went in had a fob replaced Kortney was awesome he took care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. More

by Anna Rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Jul 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Anna, we're happy you found our staff to be supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Had my vehicle in for service and am very pleased. This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt More

by rondeyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Jul 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 23, 2024

I have bought 3 cars here! I will return. Chris Miles is the best. Really listens to my needs for a vehicle. More

by Nikkikiry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miles and Shirley
Jul 25, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

Jake was great. Helpful and knowledgeable. Will be back for more work on the Jeep. More

by vance9454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

My service advisor Jake S. Went above and beyond to make sure I was taken care of. As long as he is there I won't go to anyone else! More

by melissa032169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake S
Jul 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 20, 2024

These service was quick and easy The service adviser was very helpful and got the problem fixed More

by j.abbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swett
Jul 21, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Rockwall Chrysler Dodge Jeep RAM

July 19, 2024

Justin is the best customer service representative I’ve ever had! He listens to my needs and addresses them. My Jeep has 150k miles on it with the lifetime customer care warranty and he treats me and my wi More

by Russell Gore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 20, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello Russell, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

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