Rockwall Chrysler Jeep Dodge RAM

Very Good Overall Experience! Rockwall Dodge and its employees have always been extremely good at what they deliver to there customers. They are always professional and friendly wh Rockwall Dodge and its employees have always been extremely good at what they deliver to there customers. They are always professional and friendly when dealing with them directly. I have given a 4 out of 5 star rating for an overall rating due to the small little details that seem to be overlooked before notifying a customer his/her vehicle is ready. example: Making sure that the customers vehicle is washed and looking better than it was recieved. This may not seem like much, but if it is part of the service/repair of a customers vehicle then dealership personel need to make sure its 100% ready to give back to the customer "before" notifying them it is ready. These small little details will always keep a 5 out of 5 star rating from being given. More

i gopt to order the vehicle of my dreams i cam in with no expectations,, my 2017 tundra 15months old.. 24k miles. motor 4.6 v8... mpg 15-17 city. spoke with shelly no pressure.. she actua i cam in with no expectations,, my 2017 tundra 15months old.. 24k miles. motor 4.6 v8... mpg 15-17 city. spoke with shelly no pressure.. she actually listened., and found me still at the factory, a 3.6l v6 lone star package 2018 ram pickup...... I am now looking for mileage.. this unit is rated at 3600 toll .. so still meets my needs.. aftetr 2.5 week to day is 4/1, I am hitting 20.6 in the city... More

60k check up Kevin was great, he took excellent care of me, checked back to advise timelines. He was friendly, knowledgeable and most of all had great customer ser Kevin was great, he took excellent care of me, checked back to advise timelines. He was friendly, knowledgeable and most of all had great customer service skills. I work in the customer service industry and as such I really appreciate when a company I choose to trade with values their customers, anticipates their needs and makes recommendation. Regards, Sandy M More

FANTASTIC! I had a great buying experience at this dealership, Ron Bailey and his team are a great bunch of guys to work with. Ricky George our sales person was I had a great buying experience at this dealership, Ron Bailey and his team are a great bunch of guys to work with. Ricky George our sales person was understanding of what I wanted and and made it a very nice buying experience. More

Friendly & Easy Arrived at 5pm for an oil change, pulled into the express lane and greeted promptly and courteously, I was told the wait would be just over an hour. Arrived at 5pm for an oil change, pulled into the express lane and greeted promptly and courteously, I was told the wait would be just over an hour. I was updated frequently and on my way approximately 50 minutes later. No fuss! Thank You! More

Won’t go back Took my 2015 Dodge Charger in for a rattle. I got it back a week later, big scratch on the inner foot kick panel and hail dents. They didn’t even te Took my 2015 Dodge Charger in for a rattle. I got it back a week later, big scratch on the inner foot kick panel and hail dents. They didn’t even tell me about it. I found out when I got the car home. They paid for the repair to paint and the pdr but the fact that they didn’t tell me and then I had to argue with them. No way won’t be back. This was warranty work for rattle as the car was new. More

Excellent Everything was perfect! Very satisfied with our purchase and the entire staff at rockwall dodge. Highly recommend test driving the Jeep Rubicon - we Everything was perfect! Very satisfied with our purchase and the entire staff at rockwall dodge. Highly recommend test driving the Jeep Rubicon - we love it! More

nice clean efficient needed some warrenty work done. took me to work in shuttle and picked me up when work was complete. service writer told me of a couple of issues I sho needed some warrenty work done. took me to work in shuttle and picked me up when work was complete. service writer told me of a couple of issues I should be aware of but did not press the hard sell. if he had I WOULD NOT be back. now I will. More

Problem was resolved and repaired in a timely manner. Alison Atkinson was very professional, knowledgeable and pleasant. She handled my claim very well. If I have another problem, I hope she is assigned t Alison Atkinson was very professional, knowledgeable and pleasant. She handled my claim very well. If I have another problem, I hope she is assigned to it. More

Quick and professional This was quick and painless for the busy life I live. Told Beverly what I needed and she took are of me. Needed a rental car while the work was being This was quick and painless for the busy life I live. Told Beverly what I needed and she took are of me. Needed a rental car while the work was being done, she kept me informed of the process and the work on my vehicle was excellent. More