Rockwall Chrysler Jeep Dodge RAM

Polite and knowledgeable Sam was extremely helpful and very polite. He got my Jeep in and out within 4 hours with multiple recalls and gear shift replacement. I highly recomm Sam was extremely helpful and very polite. He got my Jeep in and out within 4 hours with multiple recalls and gear shift replacement. I highly recommend Sam and the entire service staff at Rockwall Chrysler Dodge Jeep RAM! Porter Tommy Blake was extremely friendly while driving me home after dropping off the Jeep! More

Service/Recall I received prompt service on recent recall on my vehicle. Very professional and informative. Confident in work done. Received follow up on work. I wou I received prompt service on recent recall on my vehicle. Very professional and informative. Confident in work done. Received follow up on work. I would use this dealership service again!! More

The Rock Rocks!!!I 💙 I love this dealership and the people who work here the BEST!!.. from sales to service!! This is why I keep coming back, just got my 3rd car from the I love this dealership and the people who work here the BEST!!.. from sales to service!! This is why I keep coming back, just got my 3rd car from the Rock with same sales person Kevin Round he's awesome!! Everybody I worked with wonderfully !! More

Great Service was great and everyone was so friendly They went over every thing that was needed to keep my vehicle on the road and running smoothly Service was great and everyone was so friendly They went over every thing that was needed to keep my vehicle on the road and running smoothly More

Detailed explanation of work done To whom it may concern: Just wanted to inform you that my experience at Rockwall dodge with servicing of my Jeep Sahara Wrangler was awesome, all were To whom it may concern: Just wanted to inform you that my experience at Rockwall dodge with servicing of my Jeep Sahara Wrangler was awesome, all were 5 star services. Although it would be great to consider what I call “follow through” and service automation. Don’t get me wrong I did receive a call and other emails to conduct surveys as to how the service was conducted. Follow through — would be to consider having a service adviser explain in detail what service was conducted especially if the original service adviser is not present. Explaining the vehicle owner the work conducted in detail goes a long way. In this case I had to do the research myself what was done. Service automation would be emailing the customer emails or texts on the status of the vehicle and upon completion, pick up and signature send service and statement via email or text. This would also go under the “Follow Through” Consider adding a service category of “Follow Through” More

Required service Took the Charger in 35000 mile service. Oil change, rotate tires, patch a tire with a nail in it, and made recommendations, all for under $100. That's Took the Charger in 35000 mile service. Oil change, rotate tires, patch a tire with a nail in it, and made recommendations, all for under $100. That's a good deal. More

Always good service Every visit I have made to Rockwall Dodge for car repairs has been exceptional. The dealership provides great service and the employees are very helpf Every visit I have made to Rockwall Dodge for car repairs has been exceptional. The dealership provides great service and the employees are very helpful and courteous. More

My new dealership Great sales people and down to earth sales managers. These people truley seemed to be people of integrity. For the first time in my life, I purchased Great sales people and down to earth sales managers. These people truley seemed to be people of integrity. For the first time in my life, I purchased a car and left the dealership feeling good. I truley appreciate their efforts to be different than other dealerships. I will recommend them to everyone I know. I'm trying to talk my wife into a Dodge or Jeep which isn't a brand she had previously considered just so I can deal with these guys again:) More

Good job My alternator died. I explained to the rep that the repair should be covered by an existing recall, the rep hesitated. I told her that I had an extend My alternator died. I explained to the rep that the repair should be covered by an existing recall, the rep hesitated. I told her that I had an extended warranty also I paid that should cover the repair too, rep hesitated again. A little annoying but after a brief discussion everything went well. I got my car back next day. More

Fine. My service rep Allison was fabulous and the work was quick but the television did not work and is hit and miss. Boring wait. If you have a television My service rep Allison was fabulous and the work was quick but the television did not work and is hit and miss. Boring wait. If you have a television you should make sure it works. More