Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Service on vehicles and Parts are GREAT, record keeping no! The SERVICE and PARTS team at Rockwall Chrysler Dodge Jeep Ram are fabulous. Record keeping still has a wrong first and last name for account. The SERVICE and PARTS team at Rockwall Chrysler Dodge Jeep Ram are fabulous. Record keeping still has a wrong first and last name for account. More
OIL CHANGE The oil was changed in a reasonable time. Moved to this area in 2015. Started using Rockwall Dodge for service. Have always got good service. The oil was changed in a reasonable time. Moved to this area in 2015. Started using Rockwall Dodge for service. Have always got good service. More
Recall on 2018 Grand Cherokee Recall was handled in a timely manor and was ready when promised. Shuttle was also timely, both ways. Had a good experience and will return for schedu Recall was handled in a timely manor and was ready when promised. Shuttle was also timely, both ways. Had a good experience and will return for scheduled maintenance and repairs as needed More
Probably My Best Purchase Experience I found the perfect truck for me, and Bobby Hodges, his Sales Manager, and the staff helped me to get an outstanding deal. Karly got all of the financ I found the perfect truck for me, and Bobby Hodges, his Sales Manager, and the staff helped me to get an outstanding deal. Karly got all of the financing done in record time. I really couldn't imagine what they could've done to make it better. I was in and out with a new truck in 3 hours! More
It was a great experiences. The service man welcomed me and went to his desk. He explained everything in detail. It was a pleasant experience for the time it took. The price was The service man welcomed me and went to his desk. He explained everything in detail. It was a pleasant experience for the time it took. The price was he told me it would be. Since I don't like surprises. Keep up the good work Rockwall Dodge. More
Quick service Brought my Jeep Wrangler in for oil change and warranty work. Did the work same day and out qui kly. Service crew was very friendly. Brought my Jeep Wrangler in for oil change and warranty work. Did the work same day and out qui kly. Service crew was very friendly. More
Recalls Everything was great, we were able to make an appointment. Bring in our car, get a loaner car and go on our way. They called when it was ready and we Everything was great, we were able to make an appointment. Bring in our car, get a loaner car and go on our way. They called when it was ready and we picked it up- More
Learning about the RAM truck Mark tucker was extremely helpful and knowledgeable. His follow up was perfect and never pushy Making a deal to buy/finance the truck was fair Mark tucker was extremely helpful and knowledgeable. His follow up was perfect and never pushy Making a deal to buy/finance the truck was fair More
timley and effricent did have to wait for 8-9 min.. before someone notice the 2nd time I was still no waited on. Once, I was helped the service advisor took his time an did have to wait for 8-9 min.. before someone notice the 2nd time I was still no waited on. Once, I was helped the service advisor took his time and explaining the process and also let me know that I was entitled (un be knowing) I had 4 oil changes and 4 tire rotation that was announce to me at the time of the sale and finance of the pick up. The service advisor as far as I am concern went above to help . More
Oil and tire rotation. Did have to talk to the service manager about a under warranty part needed. I am handicapped and the part was needed. They did agree to order the p Did have to talk to the service manager about a under warranty part needed. I am handicapped and the part was needed. They did agree to order the part needed. More