Rockwall Chrysler Jeep Dodge RAM

Not Perfect! But Good! I have been using Rockwall Chrysler DJR since 2016, after purchasing a 2015 Chrysler 200 Limited. My service to date has been very good. My last ser I have been using Rockwall Chrysler DJR since 2016, after purchasing a 2015 Chrysler 200 Limited. My service to date has been very good. My last service (an oil change) on 07/27/2018 was marred by a service representative who seemed a little abrupt and hurried, but soften his demeanor as a our conversation continued. I had called to find out if I needed any other service, besides an oil change. The only other issue I had was, no one came out to greet me when I pulled into the bay area. And when I went into the office, no one acknowledged my presence, until I asked for help. After that everything went well. I live in Dallas (over 20 miles away), and feel Rockwall is worth the trip, because of their customer service, and honesty. Which is rare for a dealership (in my experience). I went to another Chrysler dealership in Richardson (Hwy I-75), which is only a few miles from my resident; but, it was a negative experience. I will continue to go the distance to Rockwall CDJR as a loyal customer, as long as they continue commitment to service and honesty. I'm looking forward to buying my next new car there (in 2019). More

Cool Car! From the sales staff, down to the porters were helpful, knowledgeable and concerned that I was getting exactly what I wanted. Previous car buying exp From the sales staff, down to the porters were helpful, knowledgeable and concerned that I was getting exactly what I wanted. Previous car buying experiences were always long and tedious. Even the finance department made sure I was in and out fast! My hat is off to the entire dealership! More

Warranty Service was completed quickly. Daniel has serviced my Ram 2500 since its purchase in 2016. Daniel will call and let me know my vehicle is ready and tell me was completed quickly. Daniel has serviced my Ram 2500 since its purchase in 2016. Daniel will call and let me know my vehicle is ready and tell me about repair. More

Yes, I am still here Just a little confusion to complete my service at Rockwall CDJR. I checked in with one service advisor and when it came time to checkout, I had a diff Just a little confusion to complete my service at Rockwall CDJR. I checked in with one service advisor and when it came time to checkout, I had a different advisor. Evidently, one did not write down I was waiting or the other did not read it. Whatever the case, I was delayed in receiving my vehicle after the recall update was complete and ready to go. Other than that, Rockwall CDJR has done well by us on previous visits. This is my wife's second Charger. More

Personal Service Larry has been my service advisor for over a decade. He always greets me by name and treats me like family. It's reassuring having someone I trust h Larry has been my service advisor for over a decade. He always greets me by name and treats me like family. It's reassuring having someone I trust handling the maintenance and repairs of my vehicles. More

Great customer service by service writer James once again took care of me. He called me several times to update me on the status of my vehicle and I appreciate that. Truck was out of the James once again took care of me. He called me several times to update me on the status of my vehicle and I appreciate that. Truck was out of the shop in a reasonable amount of time and I was on my way. More

Great Staff! Great Prices! What more could you ask for in a dealership. This Dealership has the BEST home town feeling ever! They should be proud of their staff and everyone t What more could you ask for in a dealership. This Dealership has the BEST home town feeling ever! They should be proud of their staff and everyone that makes this place what it is. My Sales Person is amazing and has taken care of me & my company as if we were her own family, you can't get that anywhere. Rockwall Dodge has been my choice for more than 7 years now and I'm quite sure they will remain my choice for many years to come. If you want honesty come here you'll definitely get it. If you want a particular vehicle they will work tooth and nail to get it if they can. If you want great service your at the right place. !! More

Friendly Folks Who'll Treat You Right The friendly staff made it easy to make a fair trade and get it financed quickly - even late at night! It was worth the drive from Waco! The friendly staff made it easy to make a fair trade and get it financed quickly - even late at night! It was worth the drive from Waco! More

Excellent Great experience, I got the color and car I wanted. Mark and Russell were both great to work with. I will be back! All of their foljs were really good Great experience, I got the color and car I wanted. Mark and Russell were both great to work with. I will be back! All of their foljs were really good to work with even fianace people like Paul. More

Professional, staff was friendly. We felt at ease and felt that the needed work would take place. We will recommend this service center to our neighbors. We will return again with ou We felt at ease and felt that the needed work would take place. We will recommend this service center to our neighbors. We will return again with our other Dodge Ram. More