Rockwall Chrysler Jeep Dodge RAM

General Manager fails to deliver Ron Bailey invited me into his office to apologize for my experience. We discussed the amount of time I had to spend at the dealership and the severa Ron Bailey invited me into his office to apologize for my experience. We discussed the amount of time I had to spend at the dealership and the several trips to correct issues. He was wanting to provide me additional services and perhaps an extended warranty for my trouble. That meeting was the last I have heard from him. I left messages and nothing. I purchased a 2017 Ram last year and was wanting a 2019. Finding the perfect one at Ron Daviis Dodge in Arlington, I welcomed the opportunity for Rockwall Dodge to assist. Well after purchasing this vehicle , I went to pick it up and to my surprise , I was told it sold. I signed a total of three contracts here. The truck at Don Davis by the way was still available 6 weeks later to purchase. I have never had such a poor experience with a dealership then I have had here. The service dept though is another story. They have been respectful and have assisted with any of my needs. More

Good customer service and professional personnel!! I have had experience with several dealerships and the customer service when I need assistance is always spot on with Rockwall service department. If I have had experience with several dealerships and the customer service when I need assistance is always spot on with Rockwall service department. If I have an issue, it is addressed immediately and the service writers are great. More

Nice friendly service! Nice friendly atmosphere! They took the time to work with me to get me payments that met my budget! Very large selection to choose from! Didn’t have t Nice friendly atmosphere! They took the time to work with me to get me payments that met my budget! Very large selection to choose from! Didn’t have the color that I wanted, but they had a sister dealership close by to make it happen, and they willingly did just take! Very satisfied with my experience! More

Journey service I always am satisfied when going to Rockwall Chrysler... they always seek to satisfy their customers. They are always a friendly crew! Thanks for do I always am satisfied when going to Rockwall Chrysler... they always seek to satisfy their customers. They are always a friendly crew! Thanks for doing a great job!! More

Matt made the purchase process enjoyable . I went to look at another Ram but decided it was not what I wanted. Matt found the exact truck I was looking for. . I went to look at another Ram but decided it was not what I wanted. Matt found the exact truck I was looking for. More

Great experience Work was done in a very timely fashion and everything was exactly how it was promised. I will definitely be back for all my service. Work was done in a very timely fashion and everything was exactly how it was promised. I will definitely be back for all my service. More

BEYOND ANYTHING I EXPECTED As most anyone knows, the dread of dealing with buying a new or used automobile is the high pressure tactics used to get your last dollar. I was pleas As most anyone knows, the dread of dealing with buying a new or used automobile is the high pressure tactics used to get your last dollar. I was pleasantly surprised with Colin Lilly and his overboard attention with selling me just a used car. No pressure just followed him patiently as he made me feel like I was the only person that mattered. Always answered my questions with "I WILL TAKE CARE OF THAT IT'S MY JOB". Gave me the confidence of knowing he cared for his job and customers to the end. Never any pressure tactics, just a fine job. Highly recommend Colin and the whole dealership as well made it a first Great Experience of buying an auto. More

Rockwall Dodge Rocks! Thank God for Zac because I wouldn’t be there without him as my salesman. I couldn’t ask for a better one. He was super kind, took his time and I didn Thank God for Zac because I wouldn’t be there without him as my salesman. I couldn’t ask for a better one. He was super kind, took his time and I didn’t feel pressured into buying my truck like most salesmen do! Also, Daniel in Service was awesome at getting my truck in and out as soon as possible. Great job everyone at Rockwall Dodge! More

Quick Reaponse & Honest Price I called Rockwall Jeep when shopping for a new Jeep Grand Cherokee. I gave Collin the price I would pay and the sales manager called me back very quic I called Rockwall Jeep when shopping for a new Jeep Grand Cherokee. I gave Collin the price I would pay and the sales manager called me back very quickly and told me the offer he could make, which I knew from comparison-shopping was fair and likely the lowest he could go. It was nice to avoid the unnecessary back and forth. Three other dealers told me they could not beat the price so I purchased from Rockwall! More

very prompt and friendy service I took my truck in for recalls, oil change, and tire rotation....they serviced my truck and informed me of dirty air filter and replaced after consult I took my truck in for recalls, oil change, and tire rotation....they serviced my truck and informed me of dirty air filter and replaced after consulting me first. Very satisfied customer More