Rockwall Chrysler Jeep Dodge RAM

Poor Service to Purchase I test drove a used vehicle with salesperson. The vehicle showed low on gas but he insisted no need to stop...2 blocks from returning it ran out of g I test drove a used vehicle with salesperson. The vehicle showed low on gas but he insisted no need to stop...2 blocks from returning it ran out of gas! When we got back he told me he would call me "the next day." One week passed, I called him back, he was "out of town...call the other salesperson." I called and left a message but no return call. Because I was interested in the car I called one more time to person who is associated with my credit union. She assured me she could help. I went with her to test drive AGAIN, and I pulled over to put the top down (convertible). The top wouldn't come down, and had to drive back with whining of broken convertible. She apologized, and told me it would be fixed and she would call me back. Its been almost a week and no call back. The same car is still on their lot for sale. I've purchased over 50 vehicles in my life, but my next one will NOT be from Rockwall Chrysler Jeep Dodge! More

it was good The new guy danial was very nice and Pete also helped me. I will return next time I need service and ask for Danial. Thanks The new guy danial was very nice and Pete also helped me. I will return next time I need service and ask for Danial. Thanks More

Service on 2014 Dodge Charger Mark Sanderson was courteous, informative about my recall notice and completed the service including an oil change in less than two hours. That is w Mark Sanderson was courteous, informative about my recall notice and completed the service including an oil change in less than two hours. That is why I keep coming back to Rockwall Dodge!! Jerry Lee More

Great Service From the time I arrived I was treated great, everyone was helpful and friendly, will definitely come back and will recommend to friends and family. From the time I arrived I was treated great, everyone was helpful and friendly, will definitely come back and will recommend to friends and family. More

A1 Dearlership The best dealership in Texas! Always helpful and friendly. I’ve gotten all my cars from here and always will! Rockwall Dodge are RockStars! Thanks aga The best dealership in Texas! Always helpful and friendly. I’ve gotten all my cars from here and always will! Rockwall Dodge are RockStars! Thanks again More

Fast and Stress less! The first oil change for my Challenger was fast and stress free. Which is why I keep coming back to the Rock. The Rock Rocks!! The first oil change for my Challenger was fast and stress free. Which is why I keep coming back to the Rock. The Rock Rocks!! More

Recalls of Jeep Recall Services for 2014 Jeep Lardo Grand Cherokee. It was easy to make an appointment online. Megan, a service advisor, greeted me very friendly and Recall Services for 2014 Jeep Lardo Grand Cherokee. It was easy to make an appointment online. Megan, a service advisor, greeted me very friendly and warmly. Timing of these services was excellent. More

Friendly and accommodating I was in a rush to purchase a new vehicle because I was going out of town. The salesman, sales manager and finance manger all worked very quickly to g I was in a rush to purchase a new vehicle because I was going out of town. The salesman, sales manager and finance manger all worked very quickly to get me in a new vehicle in under four hours and within a budget that is affordable. More

Quick and excellent service Service was fast and done right the first time, i didnt have to wait long from start to finish. The staff was friendly and courteous Service was fast and done right the first time, i didnt have to wait long from start to finish. The staff was friendly and courteous More

General Manager fails to deliver Ron Bailey invited me into his office to apologize for my experience. We discussed the amount of time I had to spend at the dealership and the severa Ron Bailey invited me into his office to apologize for my experience. We discussed the amount of time I had to spend at the dealership and the several trips to correct issues. He was wanting to provide me additional services and perhaps an extended warranty for my trouble. That meeting was the last I have heard from him. I left messages and nothing. I purchased a 2017 Ram last year and was wanting a 2019. Finding the perfect one at Ron Daviis Dodge in Arlington, I welcomed the opportunity for Rockwall Dodge to assist. Well after purchasing this vehicle , I went to pick it up and to my surprise , I was told it sold. I signed a total of three contracts here. The truck at Don Davis by the way was still available 6 weeks later to purchase. I have never had such a poor experience with a dealership then I have had here. The service dept though is another story. They have been respectful and have assisted with any of my needs. More