Rockwall Chrysler Jeep Dodge RAM

Truck Recall at Rockwall Dodge My truck came in for a recall and it was taken care of in a friendly and efficient manner. Additionally, it was finished more quickly than expected . My truck came in for a recall and it was taken care of in a friendly and efficient manner. Additionally, it was finished more quickly than expected . . .always a plus! More

Avoid Service Dept unless you like wasting your time Called to schedule service on a Thursday to take my Grand Cherokee in for AC problems. Got my appointment scheduled for Saturday at 8:30am. Got up Sat Called to schedule service on a Thursday to take my Grand Cherokee in for AC problems. Got my appointment scheduled for Saturday at 8:30am. Got up Saturday drove 17 miles to the dealership sat in line for 10 minutes only to find out that this dealership’s service department has no technicians there on Saturdays to look at my car. So why did they schedule me a Saturday appointment ? I guess it was to waste my time and gas money. The only response I got was that this happens sometimes and there is nothing they can do about it. Really? Thanks a lot I will take my business else where from now on. More

Great experience 5 star customer service, Bob Outstanding customer service, every thing a customer would expect and want from a dealer I had four recalls & got a oil change and great service to an Outstanding customer service, every thing a customer would expect and want from a dealer I had four recalls & got a oil change and great service to and from my residence, thanks Rockwall Dodge, Merry Christmas Bob Cherenko. More

Worked hard to get us our dream car! We had made an appt to come in a drive a specific car, only to find out right before the test drive that it was sold. Disappointing. Almost jokingly, We had made an appt to come in a drive a specific car, only to find out right before the test drive that it was sold. Disappointing. Almost jokingly, on the way out the door to leave, I mentioned that they were welcome to try to get the 2017 Dodge Challenger Shaker out there within our budget. They made it happen! We had to come up a hair on our budget, but was still impressive how well they were able to adjust things and accommodate and get us into that car. Stephen and Karly were both outstanding! Thanks guys! More

Excellent Service!!! Bought a set of batteries for my Dodge diesel pickup about two years ago from another dealership parts department. Installed them myself at point in t Bought a set of batteries for my Dodge diesel pickup about two years ago from another dealership parts department. Installed them myself at point in time. Fast forward to now, one of the batteries had a post that came loose with a damaged cell in the battery. Not only did they replace the battery under warranty, they put it in for me at no cost when I showed up 15 minutes before they were to close. More

Crap service Dishonest Dealership should be their title. $70.00 to install their battery? Really. So much more. Just awful. Hidden charges, over all bad serv Dishonest Dealership should be their title. $70.00 to install their battery? Really. So much more. Just awful. Hidden charges, over all bad service. Mark tried. All new team there again. Horrible management. Service sucks More

Recalls were taken care of on my truck Everything went as expected wit( my appointment. I had to have 4 recalls taken care of and dropped the truck off early in the morning and all the work Everything went as expected wit( my appointment. I had to have 4 recalls taken care of and dropped the truck off early in the morning and all the work was done during the day and I picked it up mid afternoon. No problems, as expected. More

Great service received on two safety recalls. I brought my vehicle in for two safety recalls. The gentleman who checked my car in was very helpful and professional. I also had my oil changed and t I brought my vehicle in for two safety recalls. The gentleman who checked my car in was very helpful and professional. I also had my oil changed and tires rotated. The overall experience was excellent. Thank you. More

Great Experience! Chris really listened to what we were looking for in a car. He was why we went to lunch and came back to buy our new vehicle! Chris really listened to what we were looking for in a car. He was why we went to lunch and came back to buy our new vehicle! More

2500 truck service Larry Martin in service always handles all my needs for both mine and my wife’s new Dodge Ram trucks when I’m in town Larry Martin in service always handles all my needs for both mine and my wife’s new Dodge Ram trucks when I’m in town More