Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Extremely Accommodating Had spent some time dealing with another dealership and not getting what we wanted. Called Rockwall Dodge and they found what we wanted that day. Had Had spent some time dealing with another dealership and not getting what we wanted. Called Rockwall Dodge and they found what we wanted that day. Had a better quote within 24 hours. Being that this was a corporate purchase, the signers for the vehicle weren't able to make time to go out to the dealership to sign paperwork, so Rockwall Dodge went and picked up the vehicle, delivered it, along with the paperwork, and got everything finished up in less than an hour at our offices. More
Scheduled Maintenance Came in for a scheduled oil change but also had them look at an indicators of low tire pressure and back turn signal out. Carlos was very helpful and Came in for a scheduled oil change but also had them look at an indicators of low tire pressure and back turn signal out. Carlos was very helpful and found that the problem with the turn signal was a loose connection which they were able to fix. Also found tire pressure was good but indicator was off. Reset system and everything great now. Very helpful and kept me updated. Will be back again. More
Lease experience Easy to work with & really tried to provide what I was asking for. A big thanks to Shirley James for that & to the guy in Finance department (sorry d Easy to work with & really tried to provide what I was asking for. A big thanks to Shirley James for that & to the guy in Finance department (sorry don’t know his name) More
Trade up to 2019 Laramie This was my 2nd purchase at this dealership. Worked with Shirley both times and was just an excellent experience. She went above and beyond to find This was my 2nd purchase at this dealership. Worked with Shirley both times and was just an excellent experience. She went above and beyond to find the truck that fit my requirements. Whole dealership experience was wonderful. Highly recommend this dealership. More
Great Service I was able to get an oil change and tire rotation without an appointment. The service team worked with me to get me in. I also had a coupon for the se I was able to get an oil change and tire rotation without an appointment. The service team worked with me to get me in. I also had a coupon for the service which made it very affordable. The entire experience was top notch. Everyone I interacted with was very friendly and professional and cared about taking care of business. More
Recall They fixed my recall item and had the car ready the same day. I was pleased with the service and my visit. We will be back. They fixed my recall item and had the car ready the same day. I was pleased with the service and my visit. We will be back. More
Pleasant experience beginning to end I worked with Kevin. Very easy to deal with and volunteered to pick me up with I flew into town. The price was very good, only had to negotiate on one I worked with Kevin. Very easy to deal with and volunteered to pick me up with I flew into town. The price was very good, only had to negotiate on one of the fees. Very happy with the purchase and the price. Finance was equally easy. I did not select anything extra and wasn't pressured to do so. Kevin made sure the truck was washed and filled up with gas, ready for my trip home. Would recommend the dealership and especially Mr Kevin to anyone and would certainly consider purchasing from him and the dealership again in the future. Thanks Kevin! P.S. Did not rate"quality of work" because no service work was done. More
Enjoyable experience buying a new truck! After having visiting other dealerships to look for a truck, I decided to give the dealership (Rockwall Ram) listed by my credit union a try. I made After having visiting other dealerships to look for a truck, I decided to give the dealership (Rockwall Ram) listed by my credit union a try. I made an appointment with Chris Miles. Upon meeting him, Chris listened to what I wanted and did not try to push something that I did not want at me. He found exactly the truck I was looking for making the experience of choosing and purchasing a new truck something I enjoyed. My past experience with buying a new vehicle had NOT been a pleasant experience, but purchasing a truck from Rockwall Ram has been painless and quick ... just the way it is suppose to be. This is the second dealership that I had been to trying to purchase a truck. The other dealership would not listen to my needs nor answer my questions about incentives. More
Car purchase I bought a Ford Escape from Colin in Aug. I must say he was pretty bad xxx at getting me a great deal. HUGE thanks to Ben and DJ for all your help! I bought a Ford Escape from Colin in Aug. I must say he was pretty bad xxx at getting me a great deal. HUGE thanks to Ben and DJ for all your help! More
New Truck Purchase After visiting several dealerships in the the DFW area and becoming very frustrated I decided to give Rockwall a visit. I made an appointment with Co After visiting several dealerships in the the DFW area and becoming very frustrated I decided to give Rockwall a visit. I made an appointment with Colin Lilly and was very impressed with Colin's knowledge of the RAM 1500 I was interested in. Colin answered all of my questions and provided me information on the vehicle I wasn't aware of which was extremely helpful. Very nice buying experience. More