Back

Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
837 Reviews

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 837 reviews

August 31, 2024

Their service and professionalism is top notch! I went in for routine maintenance and was greeted and treated like my concerns really mattered! More

by Rich - Ram Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 05, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 31, 2024

The Place looked clean. All people were very nice very helpful. I the had no issues. More

by Moparman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley
Sep 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Staff knowledgeable and courteous . Very pleasant to work with on every occasion. Would gladly recommend the dealership to friends and family More

by parkerab2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christene
Sep 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Service was excellent. Service rep was pleasant and informative. Keep me informed on the progress and timeframe of my service. More

by Merkelrowlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Everyone was very friendly and knowledgeable. Lots of vehicles to choose from. I would return to them if i was looking for a model vehicle they offered. Chris, my salesman, was very personabl More

by Butch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Jessica?
Aug 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Butch, thank you so much for your positive comments about Rockwall Chrysler Dodge Jeep RAM! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2024

Austin was great. He took care of my vehicles and my vehicle. Excellent customer service. More

by chasephillips02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Austin was my service advisor and he was so great at listening and communicating with me. More

by donnakroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 25, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

They were very efficent and courteous. The mechanics had my vehicle out in record time! More

by Kate.manning28k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 22, 2024

Our vehicle was in for a month and we never heard from our service advisor. We had to reach out for updates and we always got “a couple days more” until it was a month. We also never heard from the servic More

by AnywhereButRockwallJeep
Recommend Dealer
No
Employees Worked With
Lance
Aug 24, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

AnywhereButRockwallJeep, We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration due to the poor communication. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please, contact me at rruth@rockwalldodge.com, I would like to discuss how we can regain your trust. Sincerely, Ricky Ruth General Manager rruth@rockwalldodge.com

August 21, 2024

Professional, friendly and quick service. First time at this dealership and our service guy was Ron and he was great! I appreciated the way he offered a way for us to save money on our oil ch More

by Rhonda G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Aug 24, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello Rhonda, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
6
...