Rockwall Chrysler Jeep Dodge RAM

Service staff are friendly,knowledgeable, and deliver what they promise. Always a great experience weather it is minor/major repairs or just typical maintenence. what they promise. Always a great experience weather it is minor/major repairs or just typical maintenence. More

Jason my service provider is always going above and beyond to take care of my work fleets. Very friendly and knowledgeable. Definitely my go too Machanic. Thanks for my wheel alignment on my 2019 ram 3 beyond to take care of my work fleets. Very friendly and knowledgeable. Definitely my go too Machanic. Thanks for my wheel alignment on my 2019 ram 3500. More

Justin my service provider is always taking care of my needs for my company Fleet. They go above and beyond to make sure all is done and with no hassle. Thank you for making sure my trucks are safe. needs for my company Fleet. They go above and beyond to make sure all is done and with no hassle. Thank you for making sure my trucks are safe. More

The process of buying my Jeep through this dealership was flawless, and it could not have been done with out the help of Chris Miles! He was there every step of the way to ensure any and all of my questions flawless, and it could not have been done with out the help of Chris Miles! He was there every step of the way to ensure any and all of my questions were answered as well as apps being set up. More

Service was excellent and efficient. Christina did a great job handling all the scheduled maintenance for my vehicle. Christina always does an outstanding job. A superb service advisor Christina did a great job handling all the scheduled maintenance for my vehicle. Christina always does an outstanding job. A superb service advisor. More

Service department is friendly, keeps you informed of the progress. Service was completed in a timely manner. progress. Service was completed in a timely manner. More

Justin was extremely helpful and accommodating during my service visit. We will definitely be returning for future service needs with our vehicles. service visit. We will definitely be returning for future service needs with our vehicles. More

Both the advisor and the mechanic delivered excellent customer service. I was extremely impressed and will return. customer service. I was extremely impressed and will return. More

Over the past year I've taken my Jeep Grand Cherokee Summit Reserve 4xe to "Rockwall Chrysler Dodge Jeep RAM" for multiple services and recalls. I just want to really commend this new Service Department Summit Reserve 4xe to "Rockwall Chrysler Dodge Jeep RAM" for multiple services and recalls. I just want to really commend this new Service Department team and manager. Every time I began to take my Jeep over the summer of 2024, their new Service Manager Michael gave me a call directly to ensure me that he was looking to fix my Jeep asap. I then began to work with Justin Kirby, I have to say Justin has been amazing! Even when repairs take longer than usual to get done, or if the service department is working a response from their engineering team, Justin makes sure to update me several times a week. Sometimes as customers, that is all we want, to know that they haven't forgotten about us, even if the phone call is, "hey we're still waiting on a response on your Star case, or hey we're waiting on parts." it at least tells us that the Service department and the service advisor that we are working with are thinking about our vehicle and are on top of it. Justin communication is top notch, thanks to him and the mechanics that he stayed on top of I can say my Jeep is finally in great working condition. I've had to take the Jeep in for a new recall that came up recently and again Justin is nothing short of amazing! I cannot say enough and how thankful I am to have such a great service advisor at "Rockwall Chrysler Dodge Jeep RAM" More

Very good place to do business keeped us in our price range for a beautiful vehicle will buy my next vehicle from them very friendly people who go out of there way to help people range for a beautiful vehicle will buy my next vehicle from them very friendly people who go out of there way to help people More