Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Excellent Customer Service! I found my Jeep online and called to set up an appointment to stop by that evening. Kevin was waiting for me with keys in hand to go for a test drive. I found my Jeep online and called to set up an appointment to stop by that evening. Kevin was waiting for me with keys in hand to go for a test drive. He demonstrated all the features and explained the purchasing process. I bought my Jeep that same evening and have enjoyed driving it ever since! Everyone at the dealership has been friendly and helpful, but Kevin really made a difference for me. He took the time to answer all my questions and made me feel valued as a customer. I highly recommend Rockwall Dodge! More
Service Explained what was do and did the Job. It took a little over an hour which I was told by the service writer, I will return to the dealership Explained what was do and did the Job. It took a little over an hour which I was told by the service writer, I will return to the dealership More
Awesome Service I took my car in for repairs and the service was awesome! The service rep Allison was spot on with the communication of where my car was in the repair I took my car in for repairs and the service was awesome! The service rep Allison was spot on with the communication of where my car was in the repair process and I got the car back 2 days before the expected date due. The best experience I have had at any dealership. More
With Out Asking When I bought the truck I had 5 oil changes and tire rotations. I had completely forgotten I had the rotations. I came in for an oil change. When Meg When I bought the truck I had 5 oil changes and tire rotations. I had completely forgotten I had the rotations. I came in for an oil change. When Megan sent the truck back, (without having to be asked) she took it on herself to have the tires rotated. In this day and age initiative is rare. The service manager Joseph has trained them well. When all you ever hear is the negative in reviews when someone goes the extra mile they should be recognized. More
service Did not have an appointment but Rodney was able to get me in and have a guy give me a ride home. I received a couple of phone calls with updates from Did not have an appointment but Rodney was able to get me in and have a guy give me a ride home. I received a couple of phone calls with updates from Rodney. More
45,000 mile service Quick efficient service for scheduled oil and filter change/top off fluids. The only complaint would be regarding the time "on-hold" to schedule the Quick efficient service for scheduled oil and filter change/top off fluids. The only complaint would be regarding the time "on-hold" to schedule the service. I tried on-line and was not able to schedule the next morning time I wanted. However, when I did get through on the phone, the service was great. Thanks! More
it was very friendly, and fast they treat you like family, and they don't steer you wrong, they are always some one around to answer your question. cool place to visit. they treat you like family, and they don't steer you wrong, they are always some one around to answer your question. cool place to visit. More
Excellent Rodney was great! He got my Jeep inspected and new tires put on, first class service all the way! I would recommend this dealership to my friends and Rodney was great! He got my Jeep inspected and new tires put on, first class service all the way! I would recommend this dealership to my friends and family! More
Great Sales Department! This is the second vehicle purchased from salesman, Chris Miles. He is a great salesman and does not play games. We love dealing with Chris and will This is the second vehicle purchased from salesman, Chris Miles. He is a great salesman and does not play games. We love dealing with Chris and will continue to buy from him. He goes above and beyond for his customers! We appreciate the assistance and working with Ben as well! Thanks, Chris and Ben for the best experience, again! More
Excellent Sevice Advisor Issues were quickly diagnosed and Alison explained everything before I approved. Work was completed before promised. Free shuttle was offered so I co Issues were quickly diagnosed and Alison explained everything before I approved. Work was completed before promised. Free shuttle was offered so I could leave vehicle for repair. More