Rockwall Chrysler Jeep Dodge RAM

Everything was up-front and on time. My problem with my truck had me worried; however, these people took care of it with no problems or surprises. They were professional and deliberate, My problem with my truck had me worried; however, these people took care of it with no problems or surprises. They were professional and deliberate, and added one less worry to my life; for that I am grateful. I will always use this service option when in need. More

Service of Sliding Passenger door Excellent service and great communication. Rodney Gibbs worked tirelessly to get approval set up with Chrysler for paint repair. All repair issues wer Excellent service and great communication. Rodney Gibbs worked tirelessly to get approval set up with Chrysler for paint repair. All repair issues were resolved satisfactorily. More

This is the right dealership! Team worked with me to get two vehicles traded, worked the numbers and came to an agreement we both were satisfied with. This is how all dealerships s Team worked with me to get two vehicles traded, worked the numbers and came to an agreement we both were satisfied with. This is how all dealerships should be ! More

Love my new ride Rogelio was informed about the car I wanted. Chris was crucial in getting my financing for the only vehicle I wanted. They made sure I was comfortable Rogelio was informed about the car I wanted. Chris was crucial in getting my financing for the only vehicle I wanted. They made sure I was comfortable and knowledgeable about my car. More

smooth A repair is not a pleasant experience. But Kane went out of his way to make sure it got done in a timely matter and was very knowledgeable. . A repair is not a pleasant experience. But Kane went out of his way to make sure it got done in a timely matter and was very knowledgeable. . More

Car used for drop off Let me say this statement represents upper management. You would think when you are going to get picked up or dropped off you would have new vehicle Let me say this statement represents upper management. You would think when you are going to get picked up or dropped off you would have new vehicle not something from 1994 with over 200000 miles and smells and is dirty. This vehicle represents the dealership More

Great service experience Rodney was helpful. Love the ability to make appointments online and the text notifications. The car was done sooner than promised. Good experience fo Rodney was helpful. Love the ability to make appointments online and the text notifications. The car was done sooner than promised. Good experience for service. Definitely recommend. More

Excellent customer service Customer service is excellent and Shane was easy to work with . He listened to what I wanted and needed in a vehicle and he definitely delivered. Customer service is excellent and Shane was easy to work with . He listened to what I wanted and needed in a vehicle and he definitely delivered. More

Good experience, better than other dealers. Went to Dallas Dodge to look at new & used Chargers. They weren’t very helpful and did not want to present me with any options. Went to Rockwall Dodge Went to Dallas Dodge to look at new & used Chargers. They weren’t very helpful and did not want to present me with any options. Went to Rockwall Dodge even though it was farther. Brad was very helpful and worked with us to get us the car we wanted at the price we wanted. More

Happy with vehicle, disappointed with the sale. The sales person and finance manager, were very knowledgeable, courteous, polite and experienced. The sale of the car was disappointing, I previous The sales person and finance manager, were very knowledgeable, courteous, polite and experienced. The sale of the car was disappointing, I previously bought two cars from this dealership, that did not go very far because I did not get any discount on the price of the used car. Also I did not want the fabric guard and after negotiating cost down to $100 above dealers cost I agreed to it. However I called the manufacturer and they told me that it did not cover vehicles four years or older, furthermore I cannot cancel the fabric guard. So the paint chips or fabric tears are not covered on the 2015 Challenger I bought, they said the only thing they would cover would be just to clean the fabric. So I was mislead in the sales of the fabric guard. After the sale of the car, I found out the a/c compressor was bad, that was disappointing but the sales person assured me that it would be fixed and it was, the service department fixed it and had the car a day later. So, would I recommend this dealership to someone else, No, will I purchase another vehicle from this dealership, NO never again. I had a better experience with the first two cars I bought from this dealership, although I like the 2015 Challenger I purchased very much, I have to be honest and say I was disappointed with the sale of the car, a discounted price and no fabric option would have made the purchase a whole lot better. More