Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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best truck buying experience , ever. will buy my wife's next car here. great salesman - Chris Miles. explained everything, made sure I was happy with the truck and the deal. , ever. will buy my wife's next car here. great salesman - Chris Miles. explained everything, made sure I was happy with the truck and the deal. More
Great people!! This is the second vehicle (new and used) I have purchased from this dealership and all the way from the salesperson(Kevin) to the financing (Karly) w This is the second vehicle (new and used) I have purchased from this dealership and all the way from the salesperson(Kevin) to the financing (Karly) was very smooth and easy. They are great people and would recommend them all the way. More
Great service, second car bought here. Had a great experience the first time around, so I decided to come back here again to check out a car I was looking for. I wanted a 2019 Challenger 39 Had a great experience the first time around, so I decided to come back here again to check out a car I was looking for. I wanted a 2019 Challenger 392 Widebody and there wasn’t any in the area. They were able to find one within 500 miles and get it delivered to the dealership within 2 days. We were able to work out a good deal with finance and I went home with another great car. More
Good experiance Great experience with Brad made this purchase a pleasure. Decided on a truck this time around searched online at dealer web site. Showed up with inven Great experience with Brad made this purchase a pleasure. Decided on a truck this time around searched online at dealer web site. Showed up with inventory numbers. Brad greeted us and showed us the trucks we wanted no pressure. By the time we finished had the truck we came for at a good deal. More
Overall Great Experience!! I had been looking for a truck for quite some time using primarily Cars.com for my search. I found the truck that I wanted and made contact with the I had been looking for a truck for quite some time using primarily Cars.com for my search. I found the truck that I wanted and made contact with the dealership. We made a deal primarily through text messages and a few phone calls back and forth. The overall process was easy, I never felt pressured into making a decision and the Sales team were very friendly and eager to meet my terms. Finance was quick and easy and they found me the interest rate I was after. Couldn't be happier with the truck and the sales experience at the dealer just made the whole experience that much better. I live about 3 hours away from this dealership but it was worth the drive. More
Easy to work with Attentive to the specifics of what we were looking for. Easy to work with. Good selection to choose from. Easily found the right vehicle at the price Attentive to the specifics of what we were looking for. Easy to work with. Good selection to choose from. Easily found the right vehicle at the price we were willing to pay. More
Great experience I went in for a simple oil change and the staff was great and the wait time was not long at all. I highly suggest for you to try it. I went in for a simple oil change and the staff was great and the wait time was not long at all. I highly suggest for you to try it. More
Sales and finance Do not go to this dealership if you want honest help and a honest process to buy and finance a car or truck. We were in the store on 6/3. We looked Do not go to this dealership if you want honest help and a honest process to buy and finance a car or truck. We were in the store on 6/3. We looked at the used car we set an appointment for. We agreed to buy the car. No haggle priced. My son and I stated we had done the research on the trade and were offered an extremely low offer on his car. We declined. Upon coming back to us again I ask that we get out price we wanted or there was no deal. Then once more they came back in again and offering a little higher offer. So we decided to go. They promptly gave us the requested price. Then off to finacing. This was much less than professional. We obviously know how to use a calculator to figure automotive lending calculations. We were told we would not qualify for the payment we requested as the credit was not sufficient to do so with absolutely perfect credit and co-signing for my 18 yr old son also perfect credit. We went to another dealer and were told there is absolutely no problem getting what we need and all is good. We bought another car from another dealer. However after we stated we would use our own bank the dealer proceeds to send my sons application to 9 banks and did not send my wife’s application to knowone. We specifically ask that they send both applications to one back to prevent multipal inquiries. This did not happen. We know now that the finance office did not want to obtain financing the deal as they would not make a profit in that office because we may have been looking at a calculator. So we were told it could not be done and we promptly left. We ask for a buyers order so we could use our own bank. They still sent the application out to banks after they said it would not get done. ?? This is not the only bad experience with this store as one will see in other reviews. As if selling the car is not enough the store had to make additional money for you to buy from them. They do not want an educated customer there. Be careful with what you hear from them. Very bad experience. More
Service Came Rockwall Dodge with my 2018 Dodge Ram 2500 in for oil change & tire rotation. Worked with Warren! He was excellent!!! Answered all of my question Came Rockwall Dodge with my 2018 Dodge Ram 2500 in for oil change & tire rotation. Worked with Warren! He was excellent!!! Answered all of my questions. More
Left waiting while service writer went to lunch Went to get an oil change and tires rotated, plus a couple other items needing checked. Was told it would be about two hours. Waited in lounge. Afte Went to get an oil change and tires rotated, plus a couple other items needing checked. Was told it would be about two hours. Waited in lounge. After two hours started looking for my service writer to check on progress, sign on desk said out to lunch, but my keys and paperwork were on the desk. I asked another service writer and he got the ball rolling, other items checked out and paperwork to the cashier. Overall good work, just don't like to be left hanging. More