Rockwall Chrysler Jeep Dodge RAM

Recall repairs Had 2 recalls on my Jeep. Set an appointment, dropped it off. Done. Same day. Called upon completion. Service folks were great to work with. Had 2 recalls on my Jeep. Set an appointment, dropped it off. Done. Same day. Called upon completion. Service folks were great to work with. More

Unprofessional! Was promised on Saturday, that once I have proof of payment, I can take the car. The money finally cleared Monday overnight. It's now 1PM Tu Was promised on Saturday, that once I have proof of payment, I can take the car. The money finally cleared Monday overnight. It's now 1PM Tuesday and they still refuse to release my car. I am not even from Dallas, so now I am stranded here waiting: 1 - they indicated that once I have prove that the funds cleared, I can take the car - seems to be not the case 2 - they refuse to simply call accounting for a confirmation so we can all get on with our lives More

STAY AWAY!!! Typical xxxxxxx Dealership Don't believe any of their lies claiming to have integrity or caring about what's best for the customer because it's all a load of complete crap. The Don't believe any of their lies claiming to have integrity or caring about what's best for the customer because it's all a load of complete crap. They'll blatantly lie to your face as much as they need to until you agree to something and then they'll pull the ole bait and switch and hope you don't notice it when you're signing the paperwork. Then they'll claim ignorance and that you signed it so oh well nothing they can do about it now. Thought I had a good experience with them only to find out they lied several times to my face on several different occasions and about several different things. This dealership is why you're warned over and over again to read every detail as Rockwall Dodge tells you one thing but then the paper work is completely different. Was lied to that I had to have the protection plan on a lease, which is conveniently buried in the numerous pages of the contract, but at least I have a 7 year warranty on a vehicle I was leasing. STAY AWAY!!! More

Quick and easy Nelson was great, went over everything about the car facts, previous owner, warranties and the contract. I was in and out with my new car in less than Nelson was great, went over everything about the car facts, previous owner, warranties and the contract. I was in and out with my new car in less than going to see a movie. More

Always Take of Me Doesn't matter how small the issue, they always take care of me, and do it with a smile. Thank you Megan for always treating me like family. Doesn't matter how small the issue, they always take care of me, and do it with a smile. Thank you Megan for always treating me like family. More

Warranty repair JR took terrific care of me as did Tommy for the shuttle drive to and from home. All made service much easier.thank you all for your part in this visi JR took terrific care of me as did Tommy for the shuttle drive to and from home. All made service much easier.thank you all for your part in this visit. More

My new Ram 1500 purchase Very helpful in my purchase of my ram1500 Worked together to get to a place I was comfortable Was very happy with my overall experience. Very helpful in my purchase of my ram1500 Worked together to get to a place I was comfortable Was very happy with my overall experience. More

Bought new tires KurtP was very helpful. However, it took too long (8:00 am to 11:??) because your tire alignment equipment was not working right. The car had to be se KurtP was very helpful. However, it took too long (8:00 am to 11:??) because your tire alignment equipment was not working right. The car had to be sent next door. More

Brad was very helpful finding the Jeep I wanted. Brad was very friendly and helpful. I'm a little bit picky about my cars so he found what i was looking for. I will recommend my friend to shop at the Brad was very friendly and helpful. I'm a little bit picky about my cars so he found what i was looking for. I will recommend my friend to shop at the ROCK! More

Easy & Fast Attentive, quick and thorough. Service people were very friendly and helpful which made it a Very nice experience. I would highly recommend to anyone Attentive, quick and thorough. Service people were very friendly and helpful which made it a Very nice experience. I would highly recommend to anyone needing service. More