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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
Vehicles
4.5
837 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 837 reviews

September 19, 2024

Service advisor helped with my issues and took care of my problem. Great customer service and highly recommend. More

by Ardito.miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
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Sep 21, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Ardito, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

Initially I was excited to work with them! This dealership seemed eager to sell me a car, but the promises they made were soon turned into excuses when they couldn’t get the vehicle delivered More

by sarha76266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I can’t remember, Mr Baloon I think
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Sep 21, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

sarha76266, We apologize for any inconvenience caused by the delay in delivering your vehicle. We understand your disappointment and frustration. We value your business and take pride in providing exceptional customer service. Our goal is to ensure a smooth and positive car-buying experience for all of our customers. We will conduct a thorough review of this matter and take steps to prevent similar occurrences in the future. Thank you for bringing this to our attention. Your feedback is important to us as we strive to improve our services. Ricky Ruth General Manager rruth@rockwalldodge.com

September 12, 2024

Easy to make an appointment. Service rep way very helpful. Rep kept me updated on the progress of the service More

by TKO6101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Sep 15, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 11, 2024

Justin Kirby did an excellent job taking care of the problems and concerns with my vehicle. More

by Johnjhammes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Report | Print
Sep 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience with Justin Kirby! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

Erica was great. No issues. Everything performed great. Timely xxxxxxxxxxxx xxxxx xxxx xxxx xxxx xxxx More

by Hareiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Nemcek
Report | Print
Sep 11, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello Hareiner, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 09, 2024

Nice and friendly loved it there wait wasn’t too long at all we’ll be back More

by Antwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Nemcek
Report | Print
Sep 11, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello Antwon, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Christine in Service was great. Bought my last 2 trucks here. Will buy my next as well. More

by sharlene.ford62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chritine
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Sep 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy to hear you had such a great experience with Christine! Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2024

Great little area to wait with snacks and a great coffee/espresso machine. Jake was my adviser and he was great. More

by mckinney1454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Sep 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 01, 2024

Great group to work with. Excellent communication. Darius was great in sales and Alexa was great at walking me through the financing. More

by Boots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius and Alexa
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Sep 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much for your positive comments about Rockwall Chrysler Dodge Jeep RAM! We hope you have a great day!

August 31, 2024

When looking for a vehicle it can sometimes be an unpleasant experience. Darrius approached me asked if I needed anything and gave me his card. The free time he gave me without the normal sales pitch More

by Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrius Ballou
Report | Print
Sep 05, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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