Rockwall Chrysler Jeep Dodge RAM

Service on my car was done fast. The service people knew their job and did it. The service people knew their job and did it. More

Carey is always helpful and I know I'm in good hands when I have to take my car in or drop it off. They always do a great job! I have to take my car in or drop it off. They always do a great job! More

Quick, efficient and highly knowledgeable! Highly recommend to anyone looking for quality service and staff. Highly recommend to anyone looking for quality service and staff. More

Worse mistake coming to this dealer. They don’t care for the customer. They will tell you “if your not happy you can return it”. 100% lie. Dirtiest truck I ever bought, has a big fender They don’t care for the customer. They will tell you “if your not happy you can return it”. 100% lie. Dirtiest truck I ever bought, has a big fender dent that’s starting to rust. I was unhappy with the weak towing on n this truck. Weakest truck I’ve ever owned. The dealership wouldn’t let me take it back …. They would value it like a normal trade it. I tried trading in at another dealer but I would have lost $8000!!!!! I will never buy or let anyone I know well buy a dodge again. The Chevy dealer would not have treated me this way I know that for a fact. Do yourself a favor and go somewhere else. These people are all about money, nothing else. More

Staff greeted us upon arrival. Trevor knew the ins & outs of the new vehicle we were interested in purchasing. The test drive was long enough to get a feel for the vehicle and any questions we had were answe of the new vehicle we were interested in purchasing. The test drive was long enough to get a feel for the vehicle and any questions we had were answered in full. More

It was a really great experience with the rockwall dealership salesman was great was very satisfied dealership salesman was great was very satisfied More

Very easy buying experience online. The general manager Very easy buying experience online. The general manager was very helpful and very responsive to questions and after the purchase following up with me Very easy buying experience online. The general manager was very helpful and very responsive to questions and after the purchase following up with me. More

I am so frustrated!! I have left at least 3 messages regarding a refund on my gap insurance for a vehicle I traded. Everytime i call, I am told that I need to speak to finance, but each time it goes to regarding a refund on my gap insurance for a vehicle I traded. Everytime i call, I am told that I need to speak to finance, but each time it goes to voicemail. I explained my problem to the receptionist, but she insists that finance is the only place that can help me. Today, i called AGAIN and the dealership's phone didnt work properly. In the middle of our conversation she couldnt hear me so I called back only to be told that her phone was messed up, but didnt know when it would be fixed. I will not be purchasing any more vehicles from them and will tell my friends not to either. More

Truck needed an alignment and light issue repaired. The “lady” said repair would be completed the same day. 10 days later it’s finally done! She’d never answer her phone. Awful communication I even went up “lady” said repair would be completed the same day. 10 days later it’s finally done! She’d never answer her phone. Awful communication I even went up their 2x she Acting so nonchalant it was nauseating Customerservice all around is pathetic everywhere these days will not ever be back I hope it was worth it More

The finance manger, Jason Chury would not respond to a follow up email to a request I made about extending my warranty. He only quoted me options with really high mileage/years which I didn't need and the follow up email to a request I made about extending my warranty. He only quoted me options with really high mileage/years which I didn't need and then just never responded to my follow up email or the message I left for him at the front desk. I would probably have paid the price he quoted and been none the wiser but since I didn't receive a response I finally went to another dealership in Richardson and was quoted 60% less for matching warranties and they offered me the one I actually wanted for even less. The protection plans quoted by both dealerships were the same Max Care plan. More