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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
961 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 961 reviews

October 04, 2023

Erica was great! I recommend her as your service advisor she goes far and beyond treating your vehicle as her own. More

by Will B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Oct 05, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Erica provided you with a personal service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

October 04, 2023

The service advisor was professional and courteous and realistic with how long the service will take. More

by Bridgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
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Oct 04, 2023 -

Bridgett responded

The service advisor was professional and courteous and realistic with how long the service would take.

October 03, 2023

Oil change was done right on time as the agent told me it would be More

by Cthomp19491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Oct 04, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are glad to hear that your oil change was completed right on time as promised by the agent. Thank you for your business, and we look forward to serving you again in the future.

October 02, 2023

We had our truck fixed and everything went well, our service advisor Justin Kirby is awesome and always updates us and our truck was fixed in a timely manner. More

by cram_010704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
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Oct 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Justin went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

October 02, 2023

They courteous and responsive to my needs and quickly resolved my problem in a timely fashion. More

by mreed44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
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Oct 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 27, 2023

Went in for an oil change. Dusty was great at greeting me as soon as I pulled in for service. She got me processed quickly and my care went back for an oil and filter change. G More

by mcowan340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
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Oct 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Dusty went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 26, 2023

Terrible. Took over 3 weeks to fix my horn. Absolutely no customer service. Beware all! More

by scocal76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika
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September 25, 2023

I brought my Jeep in and Ron in the service department was informative, caring and had the best interest in me as well as the buisness. I can not thank him enough for all the time he took and his caring n More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 26, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Ron provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 23, 2023

Vacuuming and wiping down the interior would be nice. No more used car quotes please. More

by byronayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
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September 20, 2023

We had a great experience and Ron made sure that everything was taken care of for me great to have excellent service . More

by caveliuspugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Sep 23, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Ron provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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