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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
866 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 866 reviews

August 12, 2023

I came in last minute to get an alignment and Erica wasn’t available so Kane stepped up and got my truck all dialed in. In and out in about an hour and a half. Thanks Kane. More

by mdfortado22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
Sep 17, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for choosing Rockwall Chrysler Dodge Jeep Ram! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Kane and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 12, 2023

It was a very pleasant experience. No surprises with my bill. They did what we agreed to. More

by Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 26, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you, Neal! We thank you for your business and look forward to your next visit!

August 08, 2023

Professional, thorough, and friendly. Dusty set my appointment seamlessly and was prompt in meeting me upon my arrival. More

by Mcdonncs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Daro
Aug 26, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 05, 2023

Ron was very helpful and quick with the process of getting my car prepared for its services. More

by kennetrahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Aug 26, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 05, 2023

Christina Rico is very good person, understands situation and explain issues thoroughly I was checked in quicker than I expected and work was done fast More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christiana Rico
Aug 14, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words for our staff, we appreciate it!

August 01, 2023

Another excellent experience today at Rockwall Dodge Service Center. Kane Patterson was my Service Advisor and help walk me through what I needed today, including a review of what my next appointment wi More

by Joey Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Patterson
Aug 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad you had such a wonderful experience with us!

July 30, 2023

It took 3 hours for an oil change. I made an appointment and they advertise an express lube lane. Not impressed with the waiting area. More

by Papabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
July 27, 2023

Need to check every detail in the invoice every time I visit them or I get over charged. This time I didn’t and they charged me $20 extra dollars without telling me; I didn’t checked it and, as usual, th More

by Alvaro Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Searcy
July 27, 2023

Justin at the service department kept me posted thru out the process. Others did not. More

by Challenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Aug 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We appreciate you taking the time to leave us this feedback.

July 22, 2023

They have performed the service on my Ram Rebel since I purchased it. Always kind and helpful. They are really a great team. More

by Sparks
Recommend Dealer
Yes
Employees Worked With
Kane
Sep 06, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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