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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
866 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 866 reviews

September 27, 2023

Went in for an oil change. Dusty was great at greeting me as soon as I pulled in for service. She got me processed quickly and my care went back for an oil and filter change. G More

by mcowan340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Oct 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Dusty went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 26, 2023

Terrible. Took over 3 weeks to fix my horn. Absolutely no customer service. Beware all! More

by scocal76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika
September 25, 2023

I brought my Jeep in and Ron in the service department was informative, caring and had the best interest in me as well as the buisness. I can not thank him enough for all the time he took and his caring n More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 26, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Ron provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 23, 2023

Vacuuming and wiping down the interior would be nice. No more used car quotes please. More

by byronayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
September 20, 2023

We had a great experience and Ron made sure that everything was taken care of for me great to have excellent service . More

by caveliuspugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 23, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Ron provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Great fast service, will recommend to friends in the future, A+ service, should have been 5 days before they got to my truck, was only 1 day. More

by tomschlichting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 23, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great and fast service experience and that you plan to recommend us to friends in the future. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

Thanks Dusty for your great service. You did exactly what you said you were going to do More

by Chryslergirlee
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Sep 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Dusty provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 15, 2023

Christina is very polite and very helpful. . I like how she put customers first . Thanks you More

by Mr Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Sep 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Christina provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 15, 2023

Quick & efficient Customer service was wonderful & pricing was pretty spot on. Text messaging system was very helpful More

by kristenforrester2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Sep 15, 2023 -

kristenforrester2010 responded

Dusty was very informative. Was not happy that my check engine light came on the day after my oil change. Had it checked & it was the code for a new sensor. I will be bringing it back in.

September 13, 2023

Justin Kirby was very professional, kind, and explained what my vehicle needed. A water pump had to be ordered. It was at the service center within 24 hours. My appointment time for the following day was s More

by Carolyn Flanagsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kerby
Sep 25, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are glad we could help!

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