Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Generally speaking any service needed on one’s vehicle takes days if not weeks to get completed. Recently went in for help getting wheel locks removed after misplacing the key. Was told it would be no takes days if not weeks to get completed. Recently went in for help getting wheel locks removed after misplacing the key. Was told it would be no cost using a universal key - but if they couldn’t find it they could work them off but it would take longer. I agreed and told the staff member to let me know if they couldn’t get universal key to work. 2 hrs later they removed them and charged me a cut throat fee for removing them. More
I have worked with Erica in the service department more than once and she had been great in providing a thorough diagnosis and getting the issue resolved in a timely basis. than once and she had been great in providing a thorough diagnosis and getting the issue resolved in a timely basis. More