![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
Filter Reviews by Keyword
By Type
Showing 893 reviews
Randy in service at Rockwall Dodge was so helpful and patient. He explained everything I needed to know about my car and asked if there was anything else I needed before I left. My experience at Rockwall patient. He explained everything I needed to know about my car and asked if there was anything else I needed before I left. My experience at Rockwall dodge is always very pleasant I will continue to conduct business at this location. More
Waited 2. 5 hours for an oil change even though I had an appointment. Was not given a completion time when I dropped off my car not when we called to make an ap 5 hours for an oil change even though I had an appointment. Was not given a completion time when I dropped off my car not when we called to make an appointment. The floor mat and plastic trash was left in my car. The tire wheel lock attachment was not put away and was left in my drink holder. More
The service was prompt. There was a lot to do and it was expensive, but everything seems to be running smoothly. I am very satisfied. There was a lot to do and it was expensive, but everything seems to be running smoothly. I am very satisfied. More
Ron the service writer salvaged a bad situation. I had been waiting on a special order part to come in for my jeep. No one called me, I called and was told the part was in, after I dropped my car I had been waiting on a special order part to come in for my jeep. No one called me, I called and was told the part was in, after I dropped my car off to have the part installed I was informed the Parts guy sold my part. Ron made sure the part was re-ordered and I was taken care of within 24 hrs. Everyone makes mistakes, it is how they are resolved that makes the difference. Thank you Ron. Would still like to meet the parts guy that sold my part lol. More
Excellent service work. Great job on fixing my truck. Justin from service was great and very helpful. He definitely did a above and beyond job in taking great care of us. Great job on fixing my truck. Justin from service was great and very helpful. He definitely did a above and beyond job in taking great care of us. More
I have used Rockwall cdjr for over 6 years with Courtney Swift as my service advisor. Granted hes not always going to say what you want to hear but hes always truthful and straight forward. He will work w Swift as my service advisor. Granted hes not always going to say what you want to hear but hes always truthful and straight forward. He will work with mechanics , technicians, and even mangers to get you what you need. It truly feels like hes on my side when it comes to servicing my familys vehicles. More