Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Fast and efficient services, staff are very friendly and explained everything they've done. They took good care of everything as soon as we arrived. Surely my go to place from now on. explained everything they've done. They took good care of everything as soon as we arrived. Surely my go to place from now on. More
My service advisor was professional, courteous and efficient. The service turnaround was great. I am grateful for the excellent service, as always. efficient. The service turnaround was great. I am grateful for the excellent service, as always. More
My husband was offered a lower price option than me. Jeep Wrangler 2020 47k auto start alert. I described problem and recommended fix by our local shop. Was told would be $200(ish) for diagnosis plus mo Jeep Wrangler 2020 47k auto start alert. I described problem and recommended fix by our local shop. Was told would be $200(ish) for diagnosis plus more. Granted I did call my husband to inquire if we had bought extended warranty from this dealership…but when he came in and described exactly what I had previously said he was offered the option of replacing auxiliary battery. Without running a $200 diagnostic. That option was not presented to me. The auxiliary battery was indeed the problem as diagnosed by diagnostic eval. In addition a “fail” was assigned as my Jeeps alignment. But when my husband questioned associate he admitted he didn’t know what was malaligned (toe in, toe out??). They hadn’t measured it. I would not recommend this service department to anyone without a man talking for them. More
Brought my truck in for a small tear in the leather seat. The tech damaged the camera control module that lead 4 or 5 different times having to bring the truck in to be repaired. Not a good experience at a The tech damaged the camera control module that lead 4 or 5 different times having to bring the truck in to be repaired. Not a good experience at all! More