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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
893 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 893 reviews

January 19, 2024

Great service was very quick and easy to make appointment. Staff very friendly and waiting room was great More

by paul_crouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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Jan 25, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for the kind words Paul! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Everyone at the dealership has been fair and good to me. Merri Jordan deserves a special thank you for her excellent performance and stellar customer service More

by r.3.7.1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merri Jordan, Alexa, sal
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Jan 24, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're pleased to hear that everyone at our dealership has been fair and good to you. It's great that Merri's excellent performance and stellar customer service stood out to you. We'll be sure to pass on your special thank you to Merri. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 16, 2024

Dusty is the best service manager. Any issue that you have, she will get it handled correctly More

by Skyyluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
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Jan 19, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that Dusty is the best service manager and that she handles any issues correctly. Safe travels!

January 15, 2024

Courtney always takes great care of us and provides great customer service every single time we need service. More

by hjr2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jan 18, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Courtney provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

Service went well and I was treated with respect. I will be back for my next service interval. More

by nutt_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
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Jan 17, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

Great customer service. I would recommend to my friends. Reliable dealer to service your car or truck More

by Mlilbit030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina rico
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Jan 17, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Poor communication with Poor customer service. Sent a supposedly completed car out that was in for recalls and warranty repair. Never loaner car available. More

by Garland_gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
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Jan 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at kmcmullen@rockwalldodge.com. I look forward to speaking with you. Kelly McMullen General Manager kmcmullen@rockwalldodge.com

January 06, 2024

Dusty Darrow provides excellent service and does a great job following up. Highly recommend Dusty for jeep service. More

by Mlgrant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
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Jan 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Dusty provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

First visit. Very organized, clean and accommodating. Excellent work. Also the work was done in a very timely manner. VERY kind staff! Thank you for the great ser More

by Pamwert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Searcy and one other Gentleman helped with the payment my apologies! Derious gave me a very warm welcome. Every one was terrific.
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Jan 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

Excellent customer service in a timely manner. Would always recommend having oil changes at this dealership. More

by karnsdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Patterson
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Jan 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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