
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Jake Swett-Service Manager has customers service skills down to a tee. This dealership should be proud to have a quality and qualified person like Mr. Swett. down to a tee. This dealership should be proud to have a quality and qualified person like Mr. Swett. More
The sales advisor we had was not very good at communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. More
1st I want to thank Christina (Tina) for her superior customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I al customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I also appreciate your shuttle. I cannot remember the young man's name but it started Ez. He is a very safe driver. I also appreciate my vehicle comes back with service I have confidence in being done correctly. Great job Rockwall Chrysler Dodge Jeep Dealership! More
Went in had a fob replaced Kortney was awesome he took care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. More
Had my vehicle in for service and am very pleased. This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt with me. I spoke with Christina and explained my displeasure. She offered a solution for me that I found acceptable. I wanted to be able to go to this dealership and have confidence, because I live nearby I will be back. More
My service advisor Jake S. Went above and beyond to make sure I was taken care of. As long as he is there I won't go to anyone else! Went above and beyond to make sure I was taken care of. As long as he is there I won't go to anyone else! More