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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
866 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 866 reviews

December 20, 2023

Excellent service work. Great job on fixing my truck. Justin from service was great and very helpful. He definitely did a above and beyond job in taking great care of us. More

by Jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin from service
Dec 21, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you Jae for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 17, 2023

The dealership was very helpful and gave me the best positive experience. I will highly recommend this place to anyone. More

by Demolitionman_89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron pfalzgraff
Dec 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Congratulations on your new vehicle! We are thrilled to have provided you with the best sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

I have used Rockwall cdjr for over 6 years with Courtney Swift as my service advisor. Granted hes not always going to say what you want to hear but hes always truthful and straight forward. He will work w More

by Racefan4ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Swift
Dec 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's wonderful to hear about your positive and longstanding relationship with Courtney at Rockwall Chrysler Dodge Jeep Ram! Having a service advisor who is truthful, straightforward, and dedicated to working with the team to ensure your family's vehicles are well taken care of can be invaluable. Feeling like your advisor is on your side creates a sense of trust and reliability in the service experience. We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

I had an appointment with a service tech who was MIA not only when I arrived but throughout the whole process. When I got my car back I was missing one lug nut and have another lug nut with a hole in it. I More

by Angelia Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supposed to be Randy Searcy
Dec 12, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to my attention. I apologize for this interaction and the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at kmcmullen@rockwalldodge.com. I look forward to speaking with you. Kelly McMullen, General Manager

December 09, 2023

After years of not using this location due to bad reputation and dishonest practices, I have revisited and have received excellent service. So happy I can use this location once again. More

by Monakathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Swift
Dec 13, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that your recent experience at Rockwall Chrysler Dodge Jeep Ram has been positive and that you've received excellent service! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Wonderful experience with servicing my car. Courtney was prompt to assist when I pulled up. He asked questions and made sure it fit in with why I was there. More

by taranowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Swift
Dec 12, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's great to hear about your wonderful experience with Courtney's assistance when servicing your car! Prompt and attentive service, along with ensuring that your needs aligned with the service provided, makes for a great customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Dusty was great, she kept me up to date with how my truck was progressing. More

by twebster2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Dec 12, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Dusty provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Pleasant and accommodating. The Service Advisor, Dusty, was professional and informative regarding the status of our vehicle. She gave me a heads up on the tire wear for plann More

by rees.kristy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
Dec 14, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear about your positive experience with Dusty and the service provided! Professionalism, informative updates, and timely completion can make a service visit stand out. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Always easy to get in and out. Great service and Christina is a pleasure to work with. More

by 1970stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Dec 07, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Christina provided pleasurable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

Great dealership! James Brown and Blake Fanning make a superb pair to deal with. I’d buy another vehicle at Rockwall anytime. More

by ronald.j.cormier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brown
Dec 05, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for the kind words! Rockwall Chrysler Dodge Jeep Ram appreciates your business and looks forward to your next visit.

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