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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
Vehicles
4.5
866 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 866 reviews

January 06, 2024

Dusty Darrow provides excellent service and does a great job following up. Highly recommend Dusty for jeep service. More

by Mlgrant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
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Jan 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Dusty provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

First visit. Very organized, clean and accommodating. Excellent work. Also the work was done in a very timely manner. VERY kind staff! Thank you for the great ser More

by Pamwert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Searcy and one other Gentleman helped with the payment my apologies! Derious gave me a very warm welcome. Every one was terrific.
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Jan 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

Excellent customer service in a timely manner. Would always recommend having oil changes at this dealership. More

by karnsdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Patterson
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Jan 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

This dealership is professional and cares about its customers...I cannot say enough about Christina. She is amazing! More

by dariusbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Jan 03, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a professional experience and that Christina provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Sales lady very nice but never went over final payment till I was in the finance office More

by G-Dad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley
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December 27, 2023

Randy in service at Rockwall Dodge was so helpful and patient. He explained everything I needed to know about my car and asked if there was anything else I needed before I left. My experience at Rockwall More

by Renee, TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Dec 29, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 26, 2023

Waited 2. 5 hours for an oil change even though I had an appointment. Was not given a completion time when I dropped off my car not when we called to make an ap More

by Stephanie Ullah
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dusty
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December 26, 2023

The service was prompt. There was a lot to do and it was expensive, but everything seems to be running smoothly. I am very satisfied. More

by Rbgntx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
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Dec 28, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had an efficient and satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Ron the service writer salvaged a bad situation. I had been waiting on a special order part to come in for my jeep. No one called me, I called and was told the part was in, after I dropped my car More

by qtrhorse2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
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Dec 22, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Ron from the service department did an excellent job resolving the situation and ensuring you were taken care of promptly, despite the initial mishap with the part. Mistakes happen, but as you mentioned, it's the way they are handled and resolved that truly matters. Ron's quick action and dedication to rectifying the situation made a positive difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Rockwall did a great job of finding me the exact truck I was looking for and getting me a great deal. More

by Stallis05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Martin
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Dec 21, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

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