Rockwall Chrysler Jeep Dodge RAM

Always done a great job on my Dodge Charger and my Dodge /2500 3/4 ton pickup /2500 3/4 ton pickup More

Got me in quickly with a tire going flat. I had bought the tires there about 6 months ago, so they were under warranty. Service representative, Lance, was very professional, polite, and frien I had bought the tires there about 6 months ago, so they were under warranty. Service representative, Lance, was very professional, polite, and friendly. More

The dealership was very helpful and mindful of what I wanted done and didn’t want done to my car. I brought my car in for warranty work and they were thorough with what needed to be looked at. wanted done and didn’t want done to my car. I brought my car in for warranty work and they were thorough with what needed to be looked at. More

People are friendly they are very attentive to your needs. Is just a little far from our city. needs. Is just a little far from our city. More

My car I bought not even a year ago from yall started to overheat. Y’all got someone out to me so quick which I appreciate last Saturday. With that being said I was never contacted about my car, everything overheat. Y’all got someone out to me so quick which I appreciate last Saturday. With that being said I was never contacted about my car, everything I asked to be done wasn’t done(car scratch inspection), I was told someone would call me no one ever did I hade to call. Then I would be told again someone would call me and I would repeat the process for the whole week. Putting my bills behind because yall weren’t offering customer service. Yall offered me that next Friday a week later a rental why would I need a rental the day before the part comes in to fix my car. Make that make since. So overall horrible service except the man who helped Saturday and kept his word do not remember his name. More

I came in for an oil change, they tried to get me to spend $2700 on repairs I don’t need and maintenance I just had done. Crooks. I will never go back there. They are shady. And they know it. 3 1/2 hour spend $2700 on repairs I don’t need and maintenance I just had done. Crooks. I will never go back there. They are shady. And they know it. 3 1/2 hours for an oil change. Did they even rotate and balance my tires? Dirty people comes from dirty management. Got my cabin filter replaced 2 months ago, they recommended I change it. We need to repeal the laws that protect dealerships so we can go to car mart and buy what ever car new we want right next to all the others. I love my jeeps but the dealership… More

Erica and the. folks at Rockwall Dodge take care of me every time I come. folks at Rockwall Dodge take care of me every time I come. More

Service has gone done over the past few years. No diagnostics available, no rides available outside Rockwall when waiting several hours for service to be completed. I spent over $40 for a ride ho No diagnostics available, no rides available outside Rockwall when waiting several hours for service to be completed. I spent over $40 for a ride home and back. No stickers for when service is due. How do you run out of stickers when that’s what you do?! More

They allowed a buyer to trade in a vehicle that was not in the potential buyers name. The deal was made the buyer left with a brand new challenger. The next day, they came and got the challenger, the foll in the potential buyers name. The deal was made the buyer left with a brand new challenger. The next day, they came and got the challenger, the following day after that, they listed the trade in for sale that once again did not belong to them or the potential buyer. Due to the fact that they had their charger back already... I called and asked about the vehicle. They said it was in a police investigation, and I could not have it back until investigation was over..When the police investigation was over and the young lady was sentenced to 2 years , I called and asked when will be a good time for me to come pick up my vehicle and was told it was so long ago, they had no idea what happened to the vehicle.. I then asked Paul who was then Sales manager now Is general manager. Why would they list my car for sale If it did not belong to them, he said we list all used trade ins. I explained to him that they took a trade in on a car that did not belong to the buyer. And once again, it's so long ago.He has no idea, so basically, if they wouldn't have done illegal activity from the start of the transaction, then no one would have had to lose their vehicle and lose two years of their lives from their family because have you doing bad business? You basically stole my car for me.So what repercussions are you going to have... More

This dealership is very professional in service and sales I give this dealership a five star rating . I give this dealership a five star rating . More