Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Erica the receptionist in service is amazing at her job. when my car got to the dealership she went out her way to make sure everything was done correctly. we recently got scammed and had false information when my car got to the dealership she went out her way to make sure everything was done correctly. we recently got scammed and had false information provided to us from a different jeep location. and we learned that , bc erica and the technician went out there way to make sure our car was up and running perfectly. they honored our warranty themselves, they took pictures to show us the problems that our truck had, there was a true diagnostics done and they could fix our issue easily, communication was great! and they answered the phone fast ready to work. this dealership was outstanding you can tell they work as a team.! I was comfortable leaving my car here! More
Thank you Justin for taking care of my oil change! He was very friendly and made sure to pull my car up for me so I did not have to walk in the rain. He was very friendly and made sure to pull my car up for me so I did not have to walk in the rain. More
I was helped by Justin for a second time and once again he did not disappoint. He made my experience very simple and easy on both occasions. Very polite and professional. I will be back in about 5,000 mile he did not disappoint. He made my experience very simple and easy on both occasions. Very polite and professional. I will be back in about 5,000 miles More
Went for an oil change. Christina Rico checked me in and got my service taken care of. She was outstanding and even got my car done before the estimated time which I really Christina Rico checked me in and got my service taken care of. She was outstanding and even got my car done before the estimated time which I really appreciated. More
Helped me find the RAM I WANTED — however, the finance guy didn’t ensure they had all required docs — had to repeatedly provide proof of insurance— very weird when i had a trade in and a check from my ban guy didn’t ensure they had all required docs — had to repeatedly provide proof of insurance— very weird when i had a trade in and a check from my bank for the purchase—- maybe they were to quick to get the money — don’t like getting repeat request for trival info after I made it easy for the dealership paid for a vehicle!! More