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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
1,015 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 1,015 reviews

July 22, 2025

Worst customer service ever, had my truck for three weeks. They never kept me updated on the status, I had to call and check. Eventually my truck was done last Friday, no call I had to call the follow More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
July 20, 2025

Went to check out the tire pressure sensors and found three of them 😕 not working. Got a quote for repair and the test was complimentary. Service person was very nice and helpful and explained everythin More

by Trainman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Short Lady!
Jul 22, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much again for your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2025

I called this dealership, within hours my car was in, it was diagnosed and fixed More

by juliamorgan2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 20, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much for your positive comments about Rockwall Chrysler Dodge Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

Service advisor,Ron, was great to work with. He listened to my concerns and addressed them in a prompt and professional manor. More

by CW28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 20, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found Ron to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2025

Pleased with the professionalism and responsiveness of this dealership. Good people doing good work. Well done! More

by Wylier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 17, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2025

Easy buying process! ! Went to simply see inventory and test drive but the way we were provided with service was a motivating factor for us to purchase our brand new Jeep More

by Jessica Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 17, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Jessica, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2025

They provided excellent service for my six-year-old truck, which needed an oil change, new tires, brake pads, and rotors. Although I dropped it off in advance, the service took two full days, something More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jul 17, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for choosing our services for your truck's maintenance needs. We apologize for any miscommunication regarding the timeline and final price. We have noted your concerns and will take appropriate measures to ensure that our attention to detail meets your expectations in the future.

July 12, 2025

Service rep was very good. Kept me up on progress of my oil change and inspection More

by Jscmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 14, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

My last experience here was very good. Ron Vigil took good care of me and the service was performed in a reasonable amount of time. More

by TxBaldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Jul 14, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Great service, great care for customers. Willing to understand need of customer and fulfills it too. More

by jchacko09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 11, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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