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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
965 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 965 reviews

May 01, 2025

Came in for a flat tire and never having been to the dealership before, I was met with the most professional advisor. Ron Vigil was quick to identify the best solution and was amazingly quick with the s More

by Santexworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
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April 26, 2025

Great service, but in my opinion, all new vehicles should come with a spare tire, The staff was nice, friendly, fast and efficient More

by alloutplumb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Martin
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Apr 28, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Rockwall Chrysler Dodge Jeep RAM

April 26, 2025

Good service dept - Jake. Got me taken care of the first time. Time in shop was great for me as was pickup and delivery More

by Borborigmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 28, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much for your positive comments about Jake at Rockwall Chrysler Dodge Jeep RAM! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2025

Chris was great. Everyone was great, friendly, helpful very informative kept me informed every step of the way. More

by Ryan Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miles,Blake
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Apr 28, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Ryan, we're happy you found our staff to be so helpful during your experience here at Rockwall Chrysler Dodge Jeep RAM. Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2025

Very good customer service. I am very please with your service and will come back and more importantly, recommend you to others. More

by Bendex
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name
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Apr 27, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 23, 2025

Claimed they fixed my tire and 7 hours later flat again! Firestone here I come. More

by nessa2cuddles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Apr 24, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Gunter Service Director 469-698-2133 mgunter@rockwalldodge.com

April 22, 2025

I’m completely satisfied with the service, and Jake, the advisor is absolutely thorough and accessible More

by Seb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 24, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello Seb, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Christine was my service coordinator when i brought my jeep in and she was great to work with. More

by bajthm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Apr 24, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

An oil change took two hours "with" a appointment. And they didn't check the other fluids and they left my tray from my center console out and my carpet had foot prints. Also there were oily finger pr More

by DEKEYRICK.W83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 26, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jay Moore General Manager jwmoore@BobHowardAuto.com

April 21, 2025

Very professional and courteous employees in the service department I was on time for my appointment and was seen just as I arrived and I didn’t not have to wait long More

by nl_young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Apr 23, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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