Back

Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
1,003 Reviews

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,003 reviews

July 03, 2025

Customer service should be more of a priority. Only received text messages about my car in the shop. Had to go inside to get service advisor to talk to me. Show customers you care and want their More

by allstarken2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name. Had glasses
July 02, 2025

Great service! We will definitely be back to this dealership for services and new vehicles! More

by jjhowell12403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Jul 04, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2025

I recently had my oil changed at Rockwall Chrysler Dodge Jeep Ram, and Jake in the service department was absolutely fantastic! He was incredibly efficient and communicative, keeping me updated throughout t More

by mosesgarcia87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 02, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! We hope you have a great day!

June 28, 2025

Purchased a MAP 4 star contract through A different Dodge Dealer in Decatur TX. 1st time I had to use the contract was a problem. Rockwall Dodge that I used for service does not agree with the labor rates EF More

by Wthardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
Jul 02, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Gunter Service Manager mgunter@group1auto.com

June 27, 2025

Christina was so helpful. She kept me updated on the trucks progress and the eta on parts. Was repaired and picked up on day I was told. Actually 4 hours earlier than expected More

by Mark H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 28, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Mark, thank you for the glowing review! Christina takes great pride in providing top-notch customer service, and we are delighted to hear that she exceeded your expectations. We appreciate your business and hope to continue impressing you.

June 25, 2025

Service advisor Justin Kirby provides exceptional customer service. He is competent, quick, and courteous. Good job! More

by Giant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Jun 26, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we're happy you found our staff Justin to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2025

Brake light indicator popped on and they took me in without an appointment. Great service. More

by earnest06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 25, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2025

Very friendly staff, always greet you with a smile and ask what they can do for you. More

by swpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 25, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! If you have any further questions, please don't hesitate to reach out!

June 23, 2025

Chris was above and beyond answered every single question that we could possibly think of; always with the best disposition and a sincere smile. Opposite to every other salesperson that we dealt with in seve More

by victor_vega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 24, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

I drive a wrangler and needed service. this service was perfectly done and the staff was courteous and knowledgeable. I was given access to financing to pay the cost and the price was mar More

by ej harbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christina Rico
Jun 13, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...