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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
837 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 837 reviews

November 22, 2024

Erica does a great job, always is friendly and very helpful for me and very consistent and thoughtful . More

by Darrion Goudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
November 20, 2024

Dealership was efficient, Bobby was in constant communication with me. One of the best service experiences. More

by cabbott2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Nov 22, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rockwall Chrysler Dodge Jeep RAM!

November 20, 2024

Good experience. Read bad past reviews. Christina in the service department was very professional and respectful. Thank you. More

by Dsdglk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 22, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christina here at Rockwall Chrysler Dodge Jeep RAM! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Functional service department. Don’t expect anything beyond the minimum. They just tolerated my presence. More

by 05-enzymes.burning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Nov 19, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Mike Gunter Service Director mgunter@rockwalldodge.com

November 14, 2024

I was meet as soon as I enter the driving bay by Bobby He asked what I required and directed me to the waiting lounge He reported back to me on progress of work. He had all paperwork ready and complet More

by Sinned1948
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Huggins
Nov 18, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Ron Vigil was my service advisor, not only was he amazing he took time for my questions and was understanding about the expensive work that I was getting done. Ron is the only person I will take my Jeep to. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Nov 14, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Angela, thanks for your praise and kind comments about Ron. Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

The people there are so friendly and helpful. Kevin was a great help, and even helped to get the truck delivered and ready for pickup late on Friday. Great service from the people at this dealers More

by Lherbst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Round
Nov 14, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank You!

November 12, 2024

I didn’t have an appointment but they took the car right in and had it repaired and back to me within one hour More

by richz100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Nov 14, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 11, 2024

Very professional and knowledgeable. Helped me to understand and issue with my truck and very courteous. More

by daxwilliams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Swift
Nov 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

The service advisor and serve department as a whole were excellent to deal with. The communication and assistance they provided was top shelf! More

by jefferyab89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Michael, Scott, Ryan
Nov 12, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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