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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
1,019 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 1,019 reviews

July 31, 2025

The entire team is an absolute pleasure to work with, top notch customer service from the sales and service teams. More

by Ibkc81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Erica
July 31, 2025

Was able to get an appointment on the day I needed. Was contacted immediately upon arrival and kept informed about my service. More

by ronaldkrajca09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
July 29, 2025

Erica was fantastic! She answered all of my concerns and questions and the team made timely repairs. Thank you Rockwall CDJR service team More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 30, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Brad, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

Christina Rico was amazing and my car was in and out in about 2 hrs and she let me know what needed to be done in the future More

by dinnerSbratt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Jul 28, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Worst customer service ever, had my truck for three weeks. They never kept me updated on the status, I had to call and check. Eventually my truck was done last Friday, no call I had to call the follow More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Jul 30, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Gunter Service Director 469-698-2133 mgunter@group1auto.com

July 20, 2025

Went to check out the tire pressure sensors and found three of them 😕 not working. Got a quote for repair and the test was complimentary. Service person was very nice and helpful and explained everythin More

by Trainman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Short Lady!
Jul 22, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much again for your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2025

I called this dealership, within hours my car was in, it was diagnosed and fixed More

by juliamorgan2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 20, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you so much for your positive comments about Rockwall Chrysler Dodge Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

Service advisor,Ron, was great to work with. He listened to my concerns and addressed them in a prompt and professional manor. More

by CW28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 20, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found Ron to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2025

Pleased with the professionalism and responsiveness of this dealership. Good people doing good work. Well done! More

by Wylier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 17, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2025

Easy buying process! ! Went to simply see inventory and test drive but the way we were provided with service was a motivating factor for us to purchase our brand new Jeep More

by Jessica Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 17, 2025 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Jessica, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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