Rockwall Chrysler Jeep Dodge RAM

My second time using this dealership and I couldn’t be happier with the service. happier with the service. More

Good service department, work was done correctly. I must have hit a busy day, took longer than expected I must have hit a busy day, took longer than expected More

Had a great buying experience with Andrew. Excellent service. Will recommend to others as well. Excellent service. Will recommend to others as well. More

I'd give it zero stars if possible, but not an option. I took my Jeep Wrangler to this dealership for a simple oil change. Two hours later the service tech returned telling me that I needed new lug nuts f I took my Jeep Wrangler to this dealership for a simple oil change. Two hours later the service tech returned telling me that I needed new lug nuts for front driver side tire and that it would cost me $370 plus tax to replace. My Jeep was brought to the front for me to inspect, and what actually was stripped was 4 of the studs and 4 of the aftermarket lug nuts. Before heading to the dealership my Jeep was just fine, then all of a sudden 4 studs and 4 lug nuts are stripped? Obviously whomever serviced my vehicle was careless and tried to force the aftermarket lug nuts onto the studs. Not only that but they lost trim moulding for two of my aftermarket center caps which cost over $60 each to replace. For the last four years kept going back to this place to service a brand new Jeep Wrangler we bought from the very same dealership. Now that I acquired a second Jeep Wrangler, and was looking forward to get the service I usually get, this time I left enraged and disappointed. They really dropped the ball this time. I had to drive my Jeep back home with only one good stud on the front driver side tire. I will not be going back after this experience. I will strongly suggest you find another Jeep dealership to get your vehicle serviced. Totally unacceptable. More