Rockville Centre GMC
Rockville Centre, NY
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Friendly, understood my concerns and were very professional. When I called with questions, they were either answered or someone got back to me in a timely manner professional. When I called with questions, they were either answered or someone got back to me in a timely manner More
Seemed like they didn't care. Brought my GMC Sierra in for OLF and also change the wiper blade. Told them the shirting was rough between the lower gears. Came back that afternoon Brought my GMC Sierra in for OLF and also change the wiper blade. Told them the shirting was rough between the lower gears. Came back that afternoon and the OLF was done, when I asked about the wiper blades he said "whoops, I forgot them...we will get them next time". Then asked him about the rough shifting and he said "everything is fine, you know it's a truck and they run a like a truck. Bottom line, I brought it into a transmission shop and he said its torque converter clutch chatter and to bring it back to the dealer, its under warranty. I will never bring it back to that dealers service dept., they are useless. Going to Riverhead instead. More
Always professional and take care of what problem is and plus do what ever they see that needs repair. Worth passing other gmc dealers to deal with RVC GMC. THE BEST plus do what ever they see that needs repair. Worth passing other gmc dealers to deal with RVC GMC. THE BEST More
Great communication updating me on the status of the repair. Loaner car available after one day. Informed me of other needed repairs that I didn’t know about. repair. Loaner car available after one day. Informed me of other needed repairs that I didn’t know about. More
The representatives at Rockville Centre GMC informative The representatives at Rockville Centre GMC informative and asked if you have any questions or concerns about your vehicle, waiting area is always cl The representatives at Rockville Centre GMC informative and asked if you have any questions or concerns about your vehicle, waiting area is always clean and sanitize More