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Rockville Centre GMC

Rockville Centre, NY

4.8
387 Reviews

510 Sunrise Hwy.

Rockville Centre, NY

11570

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Showing 387 reviews

February 07, 2024

Timely Professional always Great Service The employees go above and beyond highly recommend to anyone More

by Leahyk648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric V
Feb 09, 2024 -

Rockville Centre GMC responded

We appreciate your kind words! It's fantastic to hear that our service is timely, professional and that our employees go above and beyond. Thank you for recommending us. We value your business and look forward to serving you again!

February 03, 2024

I scheduled my oil change appointment the day before for the earliest time available. Dropped my 2021 Denali of at 5:30am in the early bird drop box. I received a call around 10:30 am from Dave asking if I More

by Thomas dangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Feb 05, 2024 -

Rockville Centre GMC responded

Thank you for your feedback about this negative service visit experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kenneth Ryan, General Manager kryan@rockvillegmc.com

February 03, 2024

Service department was extremely helpful and knowledgeable. Service was fast and courteous. Clean and dependable More

by Maddogg443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Melo
Feb 06, 2024 -

Rockville Centre GMC responded

Great to hear! We appreciate your positive feedback about the helpful and knowledgeable service department, along with the fast, courteous, and dependable service.

February 03, 2024

Melissa T has been the absolute best! !!!!! I always dread buying a new car as I feel it's always a huge negotiation process of "let me ask my manager......" We had a couple of asks, Mel More

by august123casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Toscani
Feb 08, 2024 -

Rockville Centre GMC responded

We're delighted to hear about your exceptional experience with Melissa during the car-buying process. It's fantastic that she guided you through the entire process, addressed your requests, and made the experience easy. We appreciate your kind words about Melissa's knowledge and customer service focus. Safe travels in your new car, and thank you for choosing our dealership!

February 03, 2024

Very easy to make an appointment with! Comfortable lounge to wait while they worked on the car. Very nice staff as well! More

by SJPhantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Valentin
Feb 08, 2024 -

Rockville Centre GMC responded

Thank you for sharing your positive experience! It's great to hear that you found it easy to make an appointment and that you enjoyed the comfortable lounge while waiting. We appreciate your feedback, and we hope you have a great day!

February 02, 2024

Not to pleased with my last service visit, 5 hours before even looking at my car. More

by Kiddart440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 05, 2024 -

Rockville Centre GMC responded

Thank you for bringing this to my attention. I apologize for the long wait time to service your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me at kryan@rockvillegmc.com. I look forward to speaking with you. Kenneth Ryan, General Manager

February 01, 2024

Excellent customer service. From Andy the service advisor to Keith the. Manger Strongly recommend the dealer to. Everyone Keep up the great work !! More

by Frocca8982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Keith
Feb 03, 2024 -

Rockville Centre GMC responded

Thank you for your positive feedback! We're delighted to hear about your excellent customer service experience with Andy, the service advisor, and Keith, the manager. We appreciate your recommendation, and your encouragement motivates us to keep up the great work. We look forward to serving you and others in the future!

January 29, 2024

Excellent service, and the salesman And manager were a pleasure to work with. I will always buy my vehicles there. More

by Kco13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Cooper and Ken the manager
Jan 31, 2024 -

Rockville Centre GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 27, 2024

I just bought my leased GMC Sierra AT4. I love this truck & Rockville Centre GMC More

by Tjm51463
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Jan 30, 2024 -

Rockville Centre GMC responded

Congratulations on your purchase! We're thrilled to hear that you love your GMC Sierra AT4 and had a positive experience with Rockville Centre GMC. Happy driving!

January 26, 2024

Drew was very helpful and very competent. The sierra is a magnificent truck. I love it. Thanks for such a vehicle and your excellant staff. More

by eddiekenny25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Carnival
Jan 30, 2024 -

Rockville Centre GMC responded

We're thrilled to hear that Drew was helpful and competent and that you love your Sierra truck! Thank you for taking the time to share your positive experience. We appreciate your feedback and look forward to serving you in the future!

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